When calls go unanswered, businesses feel the impact. Important messages are lost, consumers miss urgent notifications, and brand loyalty takes a hit. Scammers use a simple phone call to trick people out of money or get access to personal information. Fraudsters will...
Branded Calling for HealthcarePatients are reluctant to pick up a call from an unidentified caller, much less discuss their personal healthcare information with them. They require a more personal connection to feel secure with their healthcare providers. Branded...
If you’re a T-Mobile or a MetroPCS subscriber, chances are you’ve received one of these calls recently: “Scam Likely.” This naming convention appears on incoming calls, rather than random numbers unknown to you. Seeing it pop up on the screen...
Tax season is the “big show” for scam callers. This year, there could be as many as 2.2 BILLION scam calls made the week before AND the week after the tax filing deadline on April 18. You read that right – 4.4 BILLION total calls over a two-week period. The sheer...
First Orion is honored to receive CUSTOMER Magazine’s 24th annual Product of the Year award for our Branded Communication Suite! We would also like to send our warmest congratulations to the other 26 recipients of this accolade. CUSTOMER Magazine Product of the Year...
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