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Case Studies

INFORM Improves Dermatology Clinic Answer Rates and Patient Engagement

INFORM Improves Dermatology Clinic Answer Rates and Patient Engagement

Pacific Debt Relief Improves Call Success with AFFIRM Reputation Monitoring

Pacific Debt Relief Improves Call Success with AFFIRM Reputation Monitoring

Financial Services Case Study – Mortgage Lender

Financial Services Case Study – Mortgage Lender

Healthcare Platform Increased Customer Engagement and Conversions with INFORM

Healthcare Platform Increased Customer Engagement and Conversions with INFORM

Retail Chain Increases Answers and Decreases Declines with a Branded Calling Solution

Retail Chain Increases Answers and Decreases Declines with a Branded Calling Solution

Call Center: Increased Call Conversion Rates by 76%

Call Center: Increased Call Conversion Rates by 76%

Solutions for Call Centers Why Call and Contact Centers Need Branded Communication Companies outsource their calling programs for many reasons – like helping them save time and have their staff focus on tasks other than managing phone lines. As a trusted resource, you...

Keno Mobile Car Wash: Increased Call Answer Rates by 92%

Keno Mobile Car Wash: Increased Call Answer Rates by 92%

Keno cleans up business with First Orion’s ENGAGE branded communication solution Keno is an on-demand, car wash mobile app that sends services directly to a customer’s location. Why Keno needed ENGAGE 42% of Ninja calls were going unanswered, frustrating both drivers...