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Ebooks & Reports
The Call Health Report: Monitoring You Numbers with AFFIRM
The Call Health Report: Monitoring Your Numbers with AFFIRM Maintaining a brand’s integrity and ensuring effective customer communication is paramount for success in today’s mobile-centric world. Every outbound business call must be received with the trust it...
Call Authentication 101: Why Businesses Can’t Afford to Ignore Authentication
Executive Summary Voice remains the most powerful way to reach customers, but it’s also under attack. Robocalls, spoofing, and fraudulent activity have eroded trust in phone communications to the point where 87% of consumers no longer answer calls from numbers they...
Branded Calling is Reshaping the Customer Journey Whitepaper
Executive Summary Customer trust is hard to earn and easy to lose. With 9 in 10 smartphone users1 in the U.S. and robocall fatigue high, traditional voice communication faces serious challenges. However, First Orion’s branded calling solutions are reshaping how...
Blog
Branding Beyond Borders: Why the World Needs Branded Calling
The trust gap between brands and customers is a global epidemic. As First Orion expands its reach through the Global Exchange, we are finding that while geography changes, the core tension remains: when a phone rings with an unknown or suspicious number, consumers...
How ‘Number Sprawl’ is Killing Your Answer Rates
Total visibility into your phone inventory is the difference between a successful connection and a tanking answer rate. Too many businesses ignore their phone ecosystem until the damage is done: calls are blocked, and revenue drops. “Your phone numbers are your first...
Why Brands Choose First Orion: The Gold Standard in Branded Communication
Transparency between your brand and your customers is vital, especially when they don't answer your calls if they don’t see your name. Whether you are a local startup confirming your very first orders or a global enterprise managing millions of customer touchpoints,...
Infographics
Branded Calling Takes Your Customer Experience to New Heights
Does your business stand out from the competition? You may THINK you do – but how is your customer experience compared to other hospitality companies? Hospitality businesses, like airlines, hotels, and cruises, tend to claim the same things: the BEST deals, the BEST...
5 Game-Changing Reasons to Join the First Orion Partner Program
Have you considered joining the Partner Prime Program but haven’t decided whether your business is a good fit? Here’s the good news: branded calling is for everyone! Studies show that answer rates are steadily dropping, and 87% of people admit they won’t answer a call...
Hungry for Phone Calls: Insights Into Food Delivery Customer Preferences
Everyone likes food. Who doesn’t? Everywhere you look, there are restaurants, drive-thrus, and apps on your phone to get whatever food you’re hankering for. And people certainly have food delivery preferences when it comes to their purchases. Mobile delivery has...
Webinars & Videos
Summer Shine Webinar: Elevating Customer Experiences with Branded Calling
Customer Service in a Smartphone World
Customer Service in a Smartphone World You May Also Like
Personalization Done Right: Using Technology to Strengthen Customer Relationships
Personalization Done Right: Using Technology to Strengthen Customer Relationships You May Also Like
Press Releases
First Orion Earns 2026 Amazing Workplace Certification for Second Consecutive Year
NORTH LITTLE ROCK, AR — March 18, 2026 — First Orion, a leading provider of branded communication and call protection solutions, today announced it has been certified as a 2026 Amazing Workplace. This marks the second consecutive year First Orion has earned the...
First Orion Honored with Pinnacle Award for Business Innovation
NORTH LITTLE ROCK, AR — March 12, 2026 — First Orion, the pioneer and a leading provider of branded communication solutions, announced that it has been named the platinum winner of the Pinnacle Awards in the Business Innovation category. The award recognizes...
First Orion Previews April 2026 Global Exchange at Mobile World Congress, Expanding Carrier Connectivity and Adding CAMARA Support
Company to double branded calling coverage by the end of 2026 Barcelona, Spain — MWC 2026, February 25, 2026 — First Orion, a leading provider of branded calling solutions, today announced the April 2026 release of its Global Exchange, which will be previewed during...