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Ebooks & Reports
The Call Health Report: Monitoring You Numbers with AFFIRM
The Call Health Report: Monitoring Your Numbers with AFFIRM Maintaining a brand’s integrity and ensuring effective customer communication is paramount for success in today’s mobile-centric world. Every outbound business call must be received with the trust it...
Call Authentication 101: Why Businesses Can’t Afford to Ignore Authentication
Executive Summary Voice remains the most powerful way to reach customers, but it’s also under attack. Robocalls, spoofing, and fraudulent activity have eroded trust in phone communications to the point where 87% of consumers no longer answer calls from numbers they...
Branded Calling is Reshaping the Customer Journey Whitepaper
Executive Summary Customer trust is hard to earn and easy to lose. With 9 in 10 smartphone users1 in the U.S. and robocall fatigue high, traditional voice communication faces serious challenges. However, First Orion’s branded calling solutions are reshaping how...
Blog
Combating AI-Driven Fraud With New Call Authentication Standard
The telecommunications industry has reached a definitive tipping point. We have moved past the era of educating businesses on the benefits of branded calling and have entered one where branded calling is a consumer's expectation. This shift is driven by a stark...
Expanding Secure Branded Communications Beyond the U.S.: Our Next Chapter in Europe
By Temim Nawaf Adwan, EMEA Managing Director Over the past several years, First Orion has established a proven track record in the United States by delivering call protection and secure communications through our INFORM® Branded Calling solution. By helping thousands...
How Branded Calling Scales with Your Business
Unanswered calls and incorrect caller ID information cripple modern business outreach. What if your calls could build immediate trust before your customers answer? First Orion's INFORM® Branded Calling can do this and more. It’s more than a fancy caller ID; it's the...
Infographics
Branded Calling Takes Your Customer Experience to New Heights
Does your business stand out from the competition? You may THINK you do – but how is your customer experience compared to other hospitality companies? Hospitality businesses, like airlines, hotels, and cruises, tend to claim the same things: the BEST deals, the BEST...
5 Game-Changing Reasons to Join the First Orion Partner Program
Have you considered joining the Partner Prime Program but haven’t decided whether your business is a good fit? Here’s the good news: branded calling is for everyone! Studies show that answer rates are steadily dropping, and 87% of people admit they won’t answer a call...
Hungry for Phone Calls: Insights Into Food Delivery Customer Preferences
Everyone likes food. Who doesn’t? Everywhere you look, there are restaurants, drive-thrus, and apps on your phone to get whatever food you’re hankering for. And people certainly have food delivery preferences when it comes to their purchases. Mobile delivery has...
Webinars & Videos
Summer Shine Webinar: Elevating Customer Experiences with Branded Calling
Customer Service in a Smartphone World
Customer Service in a Smartphone World You May Also Like
Personalization Done Right: Using Technology to Strengthen Customer Relationships
Personalization Done Right: Using Technology to Strengthen Customer Relationships You May Also Like
Press Releases
First Orion Previews April 2026 Global Exchange at Mobile World Congress, Expanding Carrier Connectivity and Adding CAMARA Support
Company to double branded calling coverage by the end of 2026 Barcelona, Spain — MWC 2026, February 25, 2026 — First Orion, a leading provider of branded calling solutions, today announced the April 2026 release of its Global Exchange, which will be previewed during...
First Orion Named Gold Winner by Juniper Research for Best Robocalling Mitigation Solution in the 2025 Future Digital Awards
NORTH LITTLE ROCK, AR — January 28, 2026 — First Orion, a leading provider of branded calling solutions, today announced it has been named a Gold Winner in the Juniper Research Future Digital Awards for Telco Innovation in the Best Robocalling Mitigation Solution...
First Orion Partners with Deutsche Telekom to Launch Branded Calling to Combat Call Fraud in Germany
NORTH LITTLE ROCK, AR — January 8, 2026 — First Orion, a leading provider of branded calling solutions, today announced a new go-to-market collaboration with Deutsche Telekom to introduce branded calling services to enterprise customers across Germany. Through this...