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Infographics
INFORM® – The CCaaS Differentiator
Have you ever wondered why your calls aren't getting answered? Is it because customers don't want a phone call? Nope. Most people, especially financial customers, prefer a phone call over other methods of communication. But most people view an unknown number as...
INFORM® – The CCaaS Differentiator
INFORM is the CCaaS differentiator that can take your business from unknown to unmissable. Try a free demo of Branded Communication.
Brand Reputation Management: The Impact of a Branded Phone Call – Infographic
Can a phone call impact your company’s brand reputation? According to the 2021 Brand Impact Report, the answer is a resounding yes – but in ways that you may not be thinking about. In fact, with nearly 300 million smartphone users in the United States (and many more...
Infographic: “Unwanted Calls in Brazil: 6 Fast Facts”
According to a recent survey in Brazil, unwanted calls are a thorn in the side of mobile phone customers. Unwanted calls – telesales, scam calls, improper data collection, and robocalls – are disruptive and can cause financial loss. Regardless of age, gender, social...
The Buyer’s Journey: Your Brand and Connecting with Clients
Companies - how do you connect with your customers? You're probably thinking about emails, digital and print ads, and other forms of communication. But a lot of businesses underestimate the power of the phone call. The Buyer's Journey Believe it or not, people want to...
Got delivery? Your customers want to know it’s you.
Want the latest on the delivery industry? See our 2022 food delivery infographic for the newest insights. On-demand food delivery services have a customer support problem - which is especially problematic considering their popularity is on the rise. So, what is...
Financial Consumer Preferences: Survey Shows Customers Favor a Phone Call
Modern banking has shifted almost entirely online. Banking customers can check their balance, transfer funds, replace a lost card or even apply for a loan all from an app or a computer. But even with all the convenience and ease of online banking, a new study from...
Infographic: Insurance Customers Still Favor the Phone Call
There are plenty of reasons why a consumer might get a phone call from one of their insurance providers - but according to our latest survey results, the phone call still reigns as the most secure method of communicating with customers, no matter why you’re calling....