And you wonder why 84% of calls go unanswered.
The Transparency Hub is First Orion’s technology framework that allows us to offer a holistic solution for STIR/SHAKEN, Scam Protection, Spoof Detection, CallPrinting™, call validation analytics and more.
The Transparency Hub makes answering the phone a thing of the future, not a thing of the past.
We believe no one should feel the pain of scam calls, and everyone should know who's calling and why. Carriers can ask First Orion to help block these bad actors - through both our in-network or cloud-based solution - so we can all answer our phones again with confidence. Here's how that works:
An alert system that can tag, block, and fingerprint calling activity.
A branded, rich media call display offering personalized content and context.
In-network warnings such as “Scam Likely” help reduce phone fraud and protect consumers from the risk of identity theft or financial loss.
Tagging or blocking certain categories such as ‘telemarketing’ alerts consumers to the type of call they’re receiving and gives them control.
Data scientists investigate the “callprint” that bad actors leave behind to detect the spoofers, the scammers, and the nuisance callers.
Branded, personalized, interactive incoming call experience allows customers to know who’s calling and why.
Within platform protocols, businesses can control what basic call information is displayed to the consumer.