Without a shield, 100 billion scam calls could get through to customers each year.*

And you wonder why 84% of calls go unanswered.

The First Orion Transparency Hub

The Transparency Hub is First Orion’s technology framework that allows us to offer a holistic solution for STIR/SHAKEN, Scam Protection, Spoof Detection, CallPrinting™, call validation analytics and more.

The Transparency Hub makes answering the phone a thing of the future, not a thing of the past.


We believe no one should feel the pain of scam calls, and everyone should know who's calling and why. Carriers can ask First Orion to help block these bad actors - through both our in-network or cloud-based solution - so we can all answer our phones again with confidence. Here's how that works:

Find solutions within our platform that work for your business.

Call Protection Suite

  • The Warn Solution

    In-network warnings such as “Scam Likely” help reduce phone fraud and protect consumers from the risk of identity theft or financial loss.

  • The Alert Solution

    Tagging or blocking certain categories such as ‘telemarketing’ alerts consumers to the type of call they’re receiving and gives them control.

  • The Detect Solution

    Data scientists investigate the “callprint” that bad actors leave behind to detect the spoofers, the scammers, and the nuisance callers.

GET MORE FACTS & BENEFITS

Call Knowledge Suite

  • The Identify Solution

    Know who you’re calling and who’s calling you to ensure authenticity and identify numbers with known scam activity.

  • The Validate Solution

    Validate contact numbers to ensure regulatory compliance with current governing entities, including the FTC, TCPA and FDCPA.

  • The Reveal Solution

    Verify legitimate calling number categories to protect your business from fraud, fines and a negative perception.

    CallTransparency.com

BE IN THE KNOW

Call Enhancement Suite

  • The Engage Solution

    Branded, personalized, interactive incoming call experience allows customers to know who’s calling and why.

    You can download EngageTM from the Google Play Store or the App Store for iPhone.

  • The Inform Solution

    Within platform protocols, businesses can control what basic call information is displayed to the consumer.

SEE ENGAGE IN ACTION