If your business depends on outbound calls to connect with customers, the last thing you want is for those calls to be labeled as “Scam Likely” or “Spam Risk.” Unfortunately, that’s a growing reality, especially as the Federal Communications Commission (FCC) increases...
By Nesia Dotson First Orion Associate Director of Product Marketing Protecting an established brand is a never-ending task. To many, the brand is simply the name and logo they see. However, a business’s brand is also the reputation and trust built over time through...
Download Call Authentication 101 Executive Summary Voice remains the most powerful way to reach customers, but it’s also under attack. Robocalls, spoofing, and fraudulent activity have eroded trust in phone communications to the point where 87% of consumers no longer...
By Scott Hambuchen First Orion CEO The phone call has always been one of the most powerful tools in business. It’s direct, personal, and immediate. But today, too many calls go unanswered. Why? Because they show up as “unknown.” Customers hesitate, second-guess, or...
Reaching customers by phone is more challenging than ever for businesses. Between mislabeling, spoofing, and aggressive spam filtering, many legitimate organizations struggle to get their calls answered. A large percentage of consumers now ignore unknown numbers...
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