Case Studies


Call Center: Increased Call Conversion Rates by 76%

Call Center: Increased Call Conversion Rates by 76%

Solutions for Call Centers Why Call and Contact Centers Need Branded Communication Companies outsource their calling programs for many reasons – like helping them save time and have their staff focus on tasks other than managing phone lines. As a trusted resource, you...

Keno Mobile Car Wash: Increased Call Answer Rates by 92%

Keno Mobile Car Wash: Increased Call Answer Rates by 92%

Keno cleans up business with First Orion’s ENGAGE branded communication solution Keno is an on-demand, car wash mobile app that sends services directly to a customer’s location. Why Keno needed ENGAGE 42% of Ninja calls were going unanswered, frustrating both drivers...