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Press Releases
First Orion Announces Partnership with AVANT Communications
Leading branded calling provider expands access to product suite by adding leading technology services distributor as a channel partner NORTH LITTLE ROCK, Ark., September 9, 2024 – First Orion, the leading provider of branded calling solutions for enterprises,...
First Orion Announces Partnership with AVANT Communications
Leading branded calling provider expands access to product suite by adding leading technology services distributor as a channel partner NORTH LITTLE ROCK, Ark., September 9, 2024 – First Orion, the leading provider of branded calling solutions for enterprises,...
Press Release: Former Samsung President & CEO Tim Baxter and Private Equity Investor Tom Reilley Join First Orion’s Board of Directors
New board additions bring with them a tremendous amount of experience in finance and telecom NORTH LITTLE ROCK, Ark., May 27, 2021 /PRNewswire/ -- Today, First Orion announced the appointment of two new members to its Board of Directors: Tim Baxter, most recently...
Press Release: First Orion Announces ‘Call Screener’ Inclusion in Boost Mobile’s ‘Privacy Premium’
First Orion powers the Boost Call Screener solution, which identifies unknown, spam and unwanted callers for Boost Mobile subscribers NORTH LITTLE ROCK, Ark. – April 7, 2021 – Today, First Orion announced that Boost Mobile has included its “Call Screener” value-added...
Press Release: Unidentified Phone Calls Jeopardize Retail Brand Reputation
First Orion survey reveals that while nearly half of consumers have received an increase in calls from retail businesses since the beginning of the pandemic, 84% ignore unidentified phone calls NORTH LITTLE ROCK, Ark. – March 25, 2021 – The COVID-19 pandemic has...
Press Release: Insurance Confusion Leads to a Risky Game of Phone Tag
First Orion survey revealed that when it comes to new and existing insurance claims, consumers prefer to be contacted via a phone call over all other forms of communication NORTH LITTLE ROCK, Ark. – February 4, 2021 – Between healthcare open enrollment, offers for...
Americans Fell Victim to Mobile Phone Scams 270% More Often in 2020
First Orion survey found that the most successful scam calls this year were related to the COVID-19 pandemic NORTH LITTLE ROCK, Ark.,—December 17, 2020 -- First Orion, a leading provider of communication transparency solutions, today announced the results of its...
Press Release: New Study Finds 70% of Consumers Would Leave Their Bank For One That Properly Identifies Themselves When Calling
Customer service challenges, preferences and pain points with financial institutions revealed by First Orion survey NORTH LITTLE ROCK, Ark. – October 30, 2020 – Consumers value convenience and the ability to use technology to contact their bank, but when it comes to...
New Study Finds Late Delivery Impacts 50% of On-Demand Food Delivery Customers, But Nearly Two-Thirds Miss Phone Calls to Alert Them
Unidentified phone numbers are causing CX problems for on-demand food delivery platforms NORTH LITTLE ROCK, Ark. – September 1, 2020 – On-demand food delivery services have a customer support problem, according to a new study released today by First Orion, a leading...
Survey Shows Critical Calls From Essential Businesses Being Missed Amid COVID-19 Pandemic
Over 75 Percent Missed Important Calls NORTH LITTLE ROCK, Ark. – May 6, 2020 – First Orion, a leading provider of communication transparency solutions, today announced a new survey showing 87 percent rarely or never answer calls from unknown numbers. The unintended...
First Orion Helps Mission-Critical Calls Get Answered During COVID-19 Pandemic
Free Programmable Caller ID Solution Enables Americans to Identify and Answer Calls from Essential Service Providers NORTH LITTLE ROCK, Ark. – April 1, 2020 – First Orion, a leading provider of communication transparency solutions, today announced U.S. Essential...