What is Branded Calling for Call and Contact Centers?

What is Branded Calling for Call and Contact Centers?

We’ve talked about branded calling and how it solves the unknown call dilemma. We’ve also discussed how Branded Communication and SENTRY spoof protection are a dream team of defenders against scammers and bad actors. But what about other industries? Do call and...
The Future of Phone Calls is Branded Communication

The Future of Phone Calls is Branded Communication

Updated on 8/29/2023 Branded Communication is the future of phone calls. There, we said it. How much have Caller ID and CNAM changed in the past few decades? Answer – very little. Isn’t it time for a new, better way to identify phone calls to enter the mix? Branded...
Branded Calling Myths Debunked: The Truth Behind the Phone Call

Branded Calling Myths Debunked: The Truth Behind the Phone Call

Left and right, our company hears negatives toward phone calls. “No one likes phone calls anymore,” or “Does your solution even do anything?” Well, we’re here to set the record straight! So put down your hater-ade and listen up.   There are many myths in the branded...