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Branded Calling FAQs

Branded Calling FAQs

Business owners: If your customers don’t recognize your number, they likely won’t answer. It’s frustrating and costs your business valuable connections. The solution? INFORM® Branded Calling from First Orion. It’s a smarter, more transparent way for brands of...
What the FCC’s Focus on Robocalls Means for Businesses

What the FCC’s Focus on Robocalls Means for Businesses

If your business depends on outbound calls to connect with customers, the last thing you want is for those calls to be labeled as “Scam Likely” or “Spam Risk.” Unfortunately, that’s a growing reality, especially as the Federal Communications Commission (FCC) increases...
Protecting Brand Trust in the Age of Scams

Protecting Brand Trust in the Age of Scams

By Nesia Dotson First Orion Associate Director of Product Marketing Protecting an established brand is a never-ending task. To many, the brand is simply the name and logo they see. However, a business’s brand is also the reputation and trust built over time through...
Business Number Registration 101

Business Number Registration 101

Reaching customers by phone is more challenging than ever for businesses. Between mislabeling, spoofing, and aggressive spam filtering, many legitimate organizations struggle to get their calls answered. A large percentage of consumers now ignore unknown numbers...
Don’t Be Fooled: Protect Your Business from Voice Deepfakes

Don’t Be Fooled: Protect Your Business from Voice Deepfakes

Synthetic voice scams, commonly known as deepfakes, are not just sci-fi anymore. Using artificial intelligence (AI), fraudsters now launch deepfake fraud attacks by cloning voices with shocking accuracy, tricking employees, customers, and even family members into...