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In today’s digital world, having accurate and trustworthy business phone numbers is crucial. Business number registration gives you the opportunity to influence how your calls are labeled. By providing your business information, you can ensure mobile communication networks correctly register and recognize your phone numbers. This decreases the likelihood of being marked as spam, which can negatively impact your business communications.
In this easy-to-follow guide, we’ll explain why business number registration is important, how to register your numbers, the benefits, common challenges, and the tools available to help you keep your business phone number trusted.
Steps to Verify Your Business Number
1
Ensure You Are Authorized
Ensure you have authorization and information to register on behalf of the business and its phone numbers.
2
Register Your Number
Next, register your number, we offer a FREE, quick, and easy process that registers your numbers with major carriers.
3
Call with Best Practices
Maintain trustworthiness by following the guidelines accepted across the industry, which can be found here: Call Behavior Best Practices.
Benefits of Business Number Registration
Increased Trust and Credibility – Verifying your business and its number boosts your credibility. Customers are more likely to trust and engage with your business if they know your number is verified and recognized by wireless carriers.
Reduced Risk of Being Tagged as Spam – Business number registration decreases the likelihood of your calls being tagged as spam, increasing the chances that customers will answer your calls. This leads to better communication and stronger relationships.
Improved Customer Communication – Customers can confidently engage over the phone when your calls are accurately labeled, leading to better business outcomes.
Enhanced Call Success Rates – A survey we conducted in 2024 revealed that businesses are highly concerned about their calls being mislabeled as spam, directly impacting call success rates—that might even be why you are reading this article. Accurate business number registration can alleviate these concerns by ensuring that your calls are properly identified and trusted by customers, thereby improving overall call success and engagement.
Important Note
Registration alone is not enough to “avoid” spam and scam tagging. You must call in compliance and follow best practices in all outbound calls. Ultimately, if your outbound calls are seen as a nuisance by consumers – spam tagging might be unavoidable.
How to Overcome Common Challenges
Inaccurate Data
Inaccurate information can cause issues during the registration process.
Tip: Ensure all the information you provide is up-to-date, accurate, and verifiable.
Regulatory Compliance
Staying compliant with calling regulations is crucial for maintaining the trustworthiness of your business number. Familiarize yourself with these guidelines and ensure your business practices follow them. Regular audits and updates can help keep you compliant.
Tip: Conduct periodic compliance checks to align with good calling practices and use monitoring tools to track the performance and reputation of your business numbers.
After Business Number Registration
AFFIRM™ for Monitoring Your Numbers
AFFIRM allows you to monitor your business numbers and track their performance. This tool helps you stay informed about your number’s labels and take proactive measures to maintain its trustworthiness.
Branded Calling by INFORM®
INFORM is a great tool for branded communication and gives businesses complete control over their outbound call displays. It helps ensure that recipients recognize and trust your business calls.
SENTRY™ for Spoof Call Blocking
SENTRY provides strong spoof call-blocking capabilities, protecting your business from fraudulent calls. By blocking spoof calls, you can maintain the integrity of your business communications.
In conclusion, business number registration is essential for keeping your business communications accurate and trustworthy. Following the steps in this guide and using the available tools ensures your business numbers are recognized and trusted. Go to the First Orion Customer Portal and set up an account to register your business numbers today.
