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First Orion is Sponsoring Customer Contact Week

First Orion is Sponsoring Customer Contact Week

Jun 26, 2019 | Blog

Viva Las Vegas! First Orion is heading to Las Vegas for the 20th annual Customer Contact Week. Formerly known as Call Center Week, CCW is the #1 conference & expo for CX, contact center and customer care professionals – and First Orion is sponsoring this...
Beat the Summer Cheat: Watch Out for These Vacation Scam Trends

Beat the Summer Cheat: Watch Out for These Vacation Scam Trends

Jun 24, 2019 | Blog

Oh, sweet summertime. The sun is out, oversized flamingo floaties are taking over the pools, and the snow cone shacks are open for business. Families and friends all over the U.S. are traveling to enjoy a quick getaway from the busyness of their everyday lives....
Nearly 50% of U.S. Mobile Traffic Will Be Scam Calls by 2019

Nearly 50% of U.S. Mobile Traffic Will Be Scam Calls by 2019

Jun 24, 2019 | Blog

First Orion to Launch Innovative CallPrinting Technology with a Major U.S. Carrier LOS ANGELES (Mobile World Congress) – September 12, 2018 – First Orion, a leading provider of phone call and data transparency solutions, today announced their inaugural 2018 Scam Call...
Scam Alert: Calls from Sierra Leon

Scam Alert: Calls from Sierra Leon

Jun 24, 2019 | Blog

Did you get a call from Sierra Leon recently? Maybe six calls in a row in the middle of the night? Multiple reports have come in from people receiving these same exact calls at the same time, and this scam is a devious one. (This article is now gated behind a...
Scammed using Western Union? Time to File a Claim.

Scammed using Western Union? Time to File a Claim.

Jun 24, 2019 | Blog

If you were scammed into sending money via Western Union, it’s time to make a claim. Last year, the FTC reported a settlement with Western Union. Today, they released an FAQ of sorts to help you determine if you’re eligible to get cash back. Via the...