California Consumer Privacy Act (CCPA) Opt-Out IconYour Privacy Choices Notice at Collection

Protect+
Risk Detection

Its crucial to know when fraudulent activity is occurring. With real-time multi-level risk detection, Protect+ analyzes your inbound call traffic and labels the risky calls so you can ensure only the good calls reach your agents.

The FTC says that consumer fraud losses were reported to be over $10 billion. this is a 14% increase from the previous year, the substantial rise in fraud threats underscores the growing threat landscape.

 

Request More Info
Customer service representatives working in a modern call center, reviewing documents and communicating with clients, representing a secure and trustworthy customer service environment.

Benefits

Tailored Call Security Solutions to Meet Your Needs

Enhance your inbound contact performance with:

  • Real-time Inbound Call Analysis
  • Feedback on a Call-by-Call Basis
  • Simple API Integration with any Network Element

Prefer no integration or simply want access to First Orion’s rich data? Try Protect Risk Database.

With Protect Risk Database, you can:

  • Benefit from real-time call analytics
  • Access a proprietary database of multi-level risk phone numbers
  • Create a customized solution with our rich call data
Request More Info

Defend Every Inbound Call with Confidence

Keep your business safe with advanced inbound risk detection, Protect+. Identify fraud at the source, understanding its risk and make informed decisions to get genuine callers through every time. Are you ready to safeguard your bottom line with an inbound call solution you can count on?

Request More Info

How Protect+ Works

Know When your Business is Receiving Risky Inbound Calls

1

Send Inbound Call Information

The business sends the incoming call information to First Orion via REST API

2

First Orion Evaluates

First Orion analyzes the incoming call information

3

Understand Risk

First Orion sends the business an “advice-of-risk” level and category of call, if known.

4

Treat Call

The business uses their calling platform to determine how the call should be treated.

financial services case study for branded communication by first orion