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Customer Trust is Everything in Business Voice Communication

Customer Trust is Everything in Business Voice Communication

Oct 2, 2025 | Blog

By Kevin McKenna First Orion Chief Sales and Client Officer I speak with business leaders every day, and they can agree on one thing: it’s harder than ever to get customers to pick up the phone.   With over 50 billion robocalls1 in 2024, consumers are...
Branded Calling FAQs

Branded Calling FAQs

Sep 15, 2025 | Blog

Business owners: If your customers don’t recognize your number, they likely won’t answer. It’s frustrating and costs your business valuable connections. The solution? INFORM® Branded Calling from First Orion. It’s a smarter, more transparent way for brands of...
What the FCC’s Focus on Robocalls Means for Businesses

What the FCC’s Focus on Robocalls Means for Businesses

Sep 12, 2025 | Blog

If your business depends on outbound calls to connect with customers, the last thing you want is for those calls to be labeled as “Scam Likely” or “Spam Risk.” Unfortunately, that’s a growing reality, especially as the Federal Communications Commission (FCC) increases...
Protecting Brand Trust in the Age of Scams

Protecting Brand Trust in the Age of Scams

Sep 11, 2025 | Blog

By Nesia Dotson First Orion Associate Director of Product Marketing Protecting an established brand is a never-ending task. To many, the brand is simply the name and logo they see. However, a business’s brand is also the reputation and trust built over time through...
Business Number Registration 101

Business Number Registration 101

Aug 19, 2025 | Blog

Reaching customers by phone is more challenging than ever for businesses. Between mislabeling, spoofing, and aggressive spam filtering, many legitimate organizations struggle to get their calls answered. A large percentage of consumers now ignore unknown numbers...