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Phone Number Reputation Management Can Prevent Bad Labels
By Mark Himelfarb Chief Technology Officer and Ukraine Managing Director If you’ve ever wondered why your legitimate business calls are getting tagged as “spam,” you’re not alone, and you’re not doing anything wrong. I talk to business owners regularly who are...
Taking Control of Your Caller Identity – No IT Required
By BK Smith Head of Self Service Solutions Let me ask you something: When your business calls a customer, do they answer? In today’s hyperconnected world, how your business number(s) show up on the recipient’s phone can mean the difference between making a sale...
Most Common Mistakes in a Business’ Outbound Call Strategy
For many businesses, outbound calling remains a critical communication channel. But when calls go unanswered or are mislabeled as “Spam Risk,” the entire strategy can unravel. Despite good intentions, many businesses unintentionally sabotage their outbound call...
How Branded Calling Transforms Outbound Sales Teams
Outbound sales are more challenging than ever. With spam calls increasing and mobile users increasingly hesitant to answer unknown numbers, sales teams find it harder to connect with prospects. The result? Wasted effort, missed opportunities, and lower conversion...