Press Releases
First Orion and Vodafone Germany Partner to Expand Branded Calling
The leading provider of branded calling partners with major carrier to fast-track business adoption of the CX solution in Germany NORTH LITTLE ROCK, Ark. – Oct. 17, 2023 – First Orion, the leading provider of branded communication solutions for businesses, today...
First Orion and Vodafone Germany Partner to Expand Branded Calling
First Orion today announces its partnership with Vodafone Germany to increase business adoption of branded calling in Germany.
Press Release: 2022 Food Delivery Report Serves Up Consumer and Delivery Driver Communication Preferences
Over half of survey respondents prefer a phone call when being contacted by a delivery driver for directions, but 59% have missed a call from a driver because they did not recognize the number NORTH LITTLE ROCK, Ark., March 2, 2022 – First Orion, a leading provider of...
Press Release: Total Economic Impact™ Study Reveals First Orion’s INFORM Can Deliver 498% ROI
Independent study indicates a net present value of $7.75M for enterprises using the INFORM solution to brand their outbound phone calls LITTLE ROCK, Ark., February 9, 2022 – First Orion, a leading provider of Branded Communication solutions for businesses, today...
First Orion Launches Partner Prime Program, Announces Channel Leadership Appointments
Mike Coleman and Mike Otting to lead partner-centric channel program geared toward referral partners, platforms, technology solutions brokers and wholesale partners LITTLE ROCK, AR – Feb. 1, 2022 - First Orion, a leading provider of branded communication solutions for...
Press Release: New Report Reveals Retail Shoppers’ Communication Preferences, Impact on Brand Loyalty
New First Orion Survey Evaluates Retail Shoppers’ Communication Preferences and How it Impacts Brand Loyalty More than half of survey respondents prefer a phone call when being contacted for urgent matters by a retailer, but 60% have missed a call from a retailer...
Press Release: First Orion and Neustar Partner to Speed Adoption of Branded Calling and STIR/SHAKEN Call Authentication
Collaboration provides enterprises with a unified solution to get calls answered―and protect consumers from fraud NORTH LITTLE ROCK, Ark. and RESTON, Va. — January 25, 2022 — First Orion, a leading provider of communication protection and branded communication...
Press Release: Scam Callers Target Vulnerable Consumers During the Holidays
‘Tis the Season for Scammers…New First Orion Survey Finds Consumers are More Vulnerable and 54% Receive More Scam Calls Over the Holiday Season The 2021 Holiday Scam Report identifies online orders, deliveries and charitable donation fraud as top mobile phone scams...
Press Release: First Orion and NICE CXOne to Collaborate on Digital Call Experience
First Orion is also supporting FCC-mandated STIR/SHAKEN call authentication for NICE CXone customers NORTH LITTLE ROCK, AR — Nov. 22, 2021 — First Orion, a leading provider of branded calling solutions for enterprises, today announced it has partnered with NICE...
Press Release: New First Orion Survey Finds 85% of Consumers Consider Brands Illegitimate if They Use Unidentified Numbers to Contact Them
The Brand Impact Report evaluates mobile subscribers' experiences with unidentified and spam/call callers and indicates they want transparency from brands. NORTH LITTLE ROCK, Ark., Oct. 6, 2021 (GLOBE NEWSWIRE) -- First Orion, a provider of digital call experiences...
First Orion Honored with 2021 Contact Center Technology Award
First Orion is excited to be a recipient of CUSTOMER magazine’s 16th Annual Contact Center Technology Awards! We also extend our congratulations to the other 17 honorees. The winners, which included our Branded Call Enhancement solutions, were chosen “on the basis of...