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First Orion has long held a vision of delivering a logo over the network, and we are excited to introduce INFORM® with Logo, a revolutionary groundbreaking feature in our INFORM product suite. This network-based solution enhances brand trust and ensures communication clarity without the need for software installation on user devices. Tailored for large enterprises looking to improve their customer interactions or existing customers of INFORM and SENTRY, INFORM with Logo is designed to seamlessly elevate your outbound communication strategies directly through the network and is coupled with advanced call authentication for unmatched communication security.
Elevating Trust with Enhanced Features
INFORM with Logo leverages cutting-edge technology to enhance brand authenticity and customer clarity in your communications.
- Logo Display on Calls: Your brand’s logo appears on your customers’ phones, assuring them of call legitimacy before they answer.
- Call Reason Display: Android users have an additional 60 characters to display the reason for the call, providing context and reducing the chances of your call being ignored.
- Advanced Call Authetication: Advanced call authentication ensures only legitimate branded calls reach customers, virtually eliminating brand spoofing and reducing fraud.
Securing Communication with Advanced Call Authentication
INFORM with Logo isn’t just about visual branding; it’s about securing your communication. With advanced call authentication, each call is verified in real–time, ensuring that your customers can trust the branded calls they receive. Unlike more basic STIR/SHAKEN solutions, which are required and will remain intact, our end-to-end approach provides an additional layer of protection against spoofing, making INFORM with Logo the best choice for secure outbound communication.
Why Upgrade to INFORM with Logo?
For Fortune 500 Companies:
Brand consistency and recognition are vital to customer trust and satisfaction. INFORM with Logo is a critical touchpoint in your overall branding strategy, ensuring that every call you make reinforces your brand’s identity and trustworthiness. It is particularly well-suited for organizations like Call Centers, UCaaS, and CPaaS providers that manage large-scale outbound communications.
For Existing INFORM and SENTRY Customers:
You’ve already experienced the benefits of INFORM’s robust call protection and clarity. INFORM with Logo enhances your customers’ experience by making each call a branded interaction. Your logo naturally extends the trust you’ve built, leveraging brand recognition to improve engagement.
For Current INFORM Customers:
If you’re using INFORM’s capabilities, upgrading to INFORM with Logo is a strategic move. A logo enhances the visibility of your communication efforts, ensuring that your brand stands out in the crowded marketplace directly on your customer’s screen. Additional integrations will be required to include First Orion’s API with pre-call authorization in your outbound call flow.
Getting Started with INFORM with Logo
Integrating INFORM with Logo into your communication strategy is straightforward for those already equipped with the technical know-how and necessary technical infrastructure. Our team at First Orion will guide you through integrating First Orion’s API into your call flow, ensuring a quick setup.
It’s Time to Get Logo’ing
Consumer trust is crucial. INFORM with Logo ensures every call enhances your brand’s value and credibility. Upgrade today to transform every customer call into a trusted, branded interaction.
For more details or to schedule a conversation, please get in touch with First Orion. We’re here to support you in every step of your journey towards improved customer communication and enhanced brand trust.
