The Next Generation of Calling
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Setting the Standard for
A Better Calling Experience
Branded Text Display
When customers know who's calling, they answer. Customize your outbound phone calls with one branded caller ID solution and endless possibilities on iPhone and Android devices.
- Reach your customers on all major U.S. carriers
- Up to 32-character custom text display
- Retain your branding in call history
- Boost your brand reputation
Branded Graphic Display
With a content-rich full-color display, ENGAGE boosts your brand identity to customers. Display your name, branding, and reason for calling to nearly every mobile device worldwide.
- Enhanced caller information to create instant brand recognition
- Easy brand reputation management through a full graphic display
- Customize your business name and reason for calling for multiple numbers
- Reaches every mobile phone worldwide via mobile app through the ENGAGE SDK
BRAND WITH THE BEST
First Orion is the leader in branded calling for a reason. We provide everything businesses need to deliver seamless, secure branded calling across every network and device.
to hit the market
Founded in 2008; And just getting started.
We like tech and we got the receipts to show it.
Calls Branded Daily
Days, nights, weekends, we got you!
One stop shop for Branded Communication!
We work across a spectrum of industries including financial services, healthcare, insurance, and retail.
First Orion’s Partner Program enables you to boost revenue streams and help your clients deliver branded calls
UCaaS / CCaaS
Our simple APIs are designed to incorporate branded calling functionality seamlessly into your communication platforms.
Why Choose First Orion
See what our customers say about us!
“Revenue per attempt has increased 15% to 40% depending on the brand that we’re calling about.”
“If someone misses their delivery, it costs us $100 to revisit your house to redeliver an appliance. We do from 5 to 8 million appliance deliveries a year, so these numbers are significant.”
“We were talking with our CEO and showed him a branded call experience from First Orion, and everybody on the executive leadership team thought it was awesome. It just clicked with them that we need this because nobody picks up the phone anymore if they don’t know who’s calling.”
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What is branded calling?
Branded calling – or Branded Communication, as we call it at First Orion – is a cutting-edge technology that allows businesses and enterprises to label their outbound calls with a business name, department, or even a reason for the call. With branded calling, businesses can manage their reputation, improve consumer trust and satisfaction, and increase customer engagement. Learn more
How many devices does First Orion cover?
First Orion covers nearly 400 million phones for both iPhone and Android devices, ensuring that your branding will hit your customers, no matter what mobile device they choose.
What networks does First Orion serve?
Every major U.S. carrier is covered by our branded calling solutions, including T-Mobile, Verizon and AT&T. Never have to think about how your calls will show up to customers again with coverage across networks.
How do I register my business number?
What’s the difference between INFORM and Caller ID (CNAM)?
While cellular networks provide CNAM, a database of caller ID information, most mobile phone users don’t opt into the service. There’s little consistency across networks and devices, leaving your business listing up to chance. INFORM empowers enterprises to take control of their branding. You can even segment calls by sales, customer service, or delivery departments.
Is Branded Communication easy to activate?
Branded calling is easy to set up! And there’s no user integration required – since INFORM is carrier-based, you can deliver calls seamlessly to iPhone or Android devices across every major U.S. network through our Customer Portal! However, there is also an easy-to-integrate API via our Developer Portal if you require more automated solutions.