insights from First Orion
Dive deeper into branded calling, learn how to block spoof numbers, discover the differences between scam vs. spam, stay up-to-date on the latest industry developments and more with the First Orion telecom blog.
March 11, 2022
Fear, Loathing, and Filing Taxes: A Perfect Storm for Scammers
Scam calls peak around tax season. Why? Fear of the IRS and ignorance of the tax code, creating a perfect storm for scammers.
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March 1, 2022
Scams from the Crypt: Cryptocurrency Scams
Unless you’ve been living under a rock, cryptocurrency has become one of the world’s hottest topics. And the newest scam trend to resist.
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February 22, 2022
Building Brand Reputation: CNAM vs. INFORM
Your brand and customer experience matters. If you're relying on CNAM to represent your business, your brand reputation and identity are left to chance.
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February 15, 2022
Make the Call: Retail Communication Trends for Consumers
Communications and customer service go hand-in-hand to create a positive customer experience. Learn more about retail communication trends.
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February 2, 2022
Can You Hear Me Now? - What Customers Want from Mobile Providers
Outside of coverage, cost, and customer service, find out what drives mobile customer satisfaction. The answer might surprise you.
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January 21, 2022
“Why Are You Calling Me?” – ‘Genius Idea’ About Mobile Communications Goes Viral
Dan Mall, founder of SuperFriendly, tweeted about a "genius idea" for mobile communications. We agree with him (and we have solutions).
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December 15, 2021
Naughty List of Holiday Scams: Gift Card Scam Calls
Gift card scam calls are the most common type of scam call, according to our 2021 Holiday Scam Report. Find out more.
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December 8, 2021
The Naughty List of Holiday Scams: Charity Scam Calls
Scammers know people are more likely to help charities during the holiday season. Find out why charity scam calls made our naughty list.
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December 2, 2021
The Naughty List of Holiday Scams: Amazon Scam Calls and Package Delivery
Who made this year's naughty list? Amazon scam calls and package delivery scams (among others). Learn more about this year's trends.
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