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The First Orion Advantage

Our solutions help businesses turn every call and message into a trusted, branded experience customers recognize. From increasing answer rates and engagement, our solutions deliver secure, seamless communications across inbound and outbound channels on every major carrier network.

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The Trusted Partner to 16,000+ businesses, including Fortune 500 companies

Southwest Airlines
Vodafone
Balboa
US Renal Care
T-Mobile
Galileo
Avant
Pacific Debt Relief
Zofeur
Dynamic Capital
Glia
Intelisys
Transunion
Sundae
Regal
Contact Center Compliance
448 Connect
PacificEast
448 Recruitment

The First Orion Difference

Missed revenues. Inefficient processes. Employee and customer dissatisfaction.

All are issues our customers have experienced, and our technology has helped turn those challenges into opportunities. Read to learn more about what sets First Orion apart.

First Orion Solutions

Whether you want to increase your answer rate, protect you and your customers from scam and spoof callers, or improve customer engagement, our products can help you get there.

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INFORM®

Branded Calling

INFORM® puts your name on every call through a customized outbound display that your customers recognize and trust.

Get Branded Calling
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ENRICH®

Branded Messaging

Enables secure, interactive RCS messaging that visually rich messages, trusted experiences directly in the native messaging app.

Get Branded Messaging
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AFFIRM®

Reputation Monitoring

‍Monitor and manage outbound call display, track performance, and get real-time alerts if numbers are labeled as spam or scam.

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SENTRY®

Call
Blocking

Block bad actors from spoofing your numbers, protecting trust with your customers.

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PROTECT+

Risk Detection

Detect and stop potentially risky inbound calls with real-time, multi-layered risk analysis.

FREE Business Registration is the first step to Better call labels

Peace of mind in five minutes or less? It’s seriously that easy.

Register Your Number For Free
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Real results from
first orion

Learn how First Orion solutions have helped businesses create stronger connections.

View All Case Studies
Call Center Boosts Conversion Rate 76% with Branded Calling — First Orion case study cover image
June 1, 2021

Call Center Boosts Conversion Rate 76% with Branded Calling

A call center helping a financial services client saw a 76% boost in first call conversion and 26% lift in contact rate after implementing INFORM branded calling.
Read More
April 12, 2022

Healthcare Provider Increases Contact Rate by 34% with Branded Calling

A teledentistry company saw a 34% lift in contact rate and 45% boost in conversion rate after implementing INFORM branded calling.
Read More
Top Mortgage Lender Increases Customer Engagement with INFORM — First Orion case study cover image
May 1, 2022

Top Mortgage Lender Increases Customer Engagement with INFORM

A top-5 U.S. mortgage lender achieved a 90% customer engagement rate and 26% answer rate lift after implementing INFORM branded calling.
Read More

Understanding Spam Labels & How to Fix Them

Your number's reputation matters. Understand what causes spam flags and how to prevent them.

December 11, 2025

The Good, the Bad, and the Ugly of Spam Tag Remediation

Stop paying for temporary spam-tag appeals. Fix the root cause—calling behavior, branded identity, and call authentication—to restore trust and answer rates.
Read More
Why Caller ID Shows the Wrong Name and How to Fix It
November 19, 2025

Why Caller ID Shows the Wrong Name and How to Fix It

Traditional Caller ID (CNAM) is outdated and unreliable, causing customers to see a wrong name or "Spam Likely." Learn why CNAM is obsolete and how First Orion's INFORM® Branded Calling and AFFIRM® Reputation Monitoring give you reliable control over your
Read More
Phone Number Reputation Management Can Prevent Bad Labels
August 1, 2025

Phone Number Reputation Management Can Prevent Bad Labels

Mark Himelfarb, First Orion Chief Technology Officer and Ukraine Managing Director, shares insights on phone number reputation management.
Read More
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