Scam Alert: New Medicare Card

Scam Alert: New Medicare Card

Starting this month, the US Government is issuing new Medicare cards to insured citizens. This new card will not have social security numbers on them to prevent fraud, fight identity theft, and keep taxpayer dollars safe.

New Medicare Card Scam

Though this is all in good faith, this process has exposed people to a new scam. The scam consists of a person calling beneficiaries saying they need to verify their social security number before the card can be issued. Others have reported that they had people calling them asking for payment via credit card for a processing fee. Another form of the scam tells beneficiaries that they are due a refund from transactions on the previous card. All the scammers need is the person’s bank information to deposit the funds.

People Don’t Know About a New Medicare Card

In a survey conducted by AARP, 76% of respondents didn’t know about or knew very little about the plan to make new cards. 60% weren’t even sure if they would be required to pay a fee. With how little knowledge there is about the new cards, the 58 million Medicare beneficiaries in the US are vulnerable to this attack.

All beneficiaries should know that there is no fee to obtain the new Medicare card, and there are no refunds that need to be issued. Medicare also does not make calls to verify social security numbers and does not initiate uninvited contact.

Reporting Scam Calls

If you believe you have received one of these calls, you can report them to the FTC.

Learn more about protecting yourself from government imposters.

First Orion creates forward-thinking technologies to make a better communications experience for businesses, consumers, and mobile servicer providers. 

Christine Hegg, Senior Partnership Manager at First Orion, named to CRN's 2026 Women of the Channel list.
May 4, 2026

Christine Hegg of First Orion Named to 2026 CRN Women of the Channel

First Orion's Christine Hegg, Senior Partnership Manager, has been named to CRN's 2026 Women of the Channel list, recognizing her leadership in expanding First Orion's channel ecosystem and driving partner-led growth.
Read More
First Orion Introduces SIP Redirect Call Authentication Integration to Expand Access to Trusted, Logo Branded Calling
April 30, 2026

First Orion Introduces SIP Redirect Call Authentication Integration

First Orion has introduced a new patented SIP redirect-based call authentication integration that lets enterprises authenticate outbound calls and deliver INFORM Branded Calling at scale, while expanding access to call authentication beyond the limits of in-band frameworks like STIR/SHAKEN.
Read More
First Orion Signs Agreement to Deliver INFORM Branded Calling to Boost Mobile Subscribers
April 8, 2026

First Orion Signs Agreement to Deliver INFORM® Branded Calling to Boost Mobile Subscribers

First Orion has signed an agreement with Boost Mobile to deliver INFORM® Branded Calling, enabling Boost subscribers to see business display names on incoming calls and expanding branded calling reach for First Orion customers.
Read More

the solution behind every trusted connection

From small businesses to global enterprises, First Orion helps you increase answer rates, verify identity, and build customer trust and transparency.

AFFIRM®

Reputation Monitoring

Benefits

  • Ensure Your Outbound Call Display Is Correct
  • Increase Your contact Rates
  • Increase agent productivity
  • Strengthen brand reputation

Monitor how your outbound calls appear and catch labeling errors fast.  

SENTRY®

Call
Blocking

Block bad actors from spoofing your numbers, protecting trust with your customers.

Benefits

  • Protect your brand reputation
  • Protect your customers from fraud
  • Prevents the need to waste time and money on fraud incident resolution
  • Increase customer retention and loyalty

PROTECT+

Risk Detection

Detect suspicious inbound call activity in real time with intelligent risk analysis.

Benefits

  • Detect incoming spam and scam
  • Protect your business from risky calls
  • Increase connection with good callers
  • Improve call agent experience