insights from First Orion
Dive deeper into branded calling, learn how to block spoof numbers, discover the differences between scam vs. spam, stay up-to-date on the latest industry developments and more with the First Orion telecom blog.
December 2, 2021
The Naughty List of Holiday Scams: Amazon Scam Calls and Package Delivery
Who made this year's naughty list? Amazon scam calls and package delivery scams (among others). Learn more about this year's trends.
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November 2, 2021
Scam Calls and Bad Actors: U.K. Government to Address Call Spoofing from Foreign Numbers
Scam Calls and Bad Actors: U.K. Government to Address Call Spoofing from Foreign Numbers
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October 26, 2021
Could Branded Calling Save Lives? Search and Rescue Effort Hampered by Anonymous Calls
Could branded calling save lives? A lost hiker in Colorado ignores calls from search and rescue due to unknown number.
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September 23, 2021
It's Time for Companies to Rebuild Trust in Phone Calls
Spam and scam calls have eroded trust in the phone. Here's how companies can rebuild that trust and get customers answering again.
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August 11, 2021
The Customer Journey: A Key Branding Opportunity Could Lead to More Meaningful Connections
The phone call, which can be used for multiple touch points, presents a perfect opportunity to fill the person-to-person connection void.
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August 4, 2021
Rich Call Data (RCD) - What Is It and Why Is It Important?
What is Rich Call Data (RCD)? Experts believe it’s the future of calling standards for the telecom industry. Here’s the lowdown on RCD.
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July 29, 2021
Caller ID: How to Take Control of Your Message
How many times have you received a call from a number you don't recognize and immediately declined the call or turned the phone over, pretending you
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July 23, 2021
First Orion Named in 2021 CRM Top 100
First Orion is excited to announce our placement in CRM Magazine’s 2021 CRM Top 100! Each year, Destination CRM highlights the hottest trends and
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July 22, 2021
Top Baseball Prospect Misses Anonymous Call from Baltimore Orioles
On draft night, the Baltimore Orioles call to their top pick went unanswered. Branded calling could have made a huge difference. Imagine getting the call
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