Press & News

Explore the latest news from First Orion.

First Orion 2021 Customer Contact Center Technology Award Winner badge with TMC award logo
September 16, 2021

First Orion Wins 2021 Contact Center Technology Award

First Orion's Branded Call Enhancement solutions win CUSTOMER magazine's 2021 Contact Center Technology Award. Discover award-winning call solutions.
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T-Mobile incoming call screen showing Team of Experts caller ID with verified number and RCD mobile phone interface
July 16, 2021

First Orion RCD Mobile Phone Experience with T-Mobile

First Orion completes first-ever RCD mobile phone experience with T-Mobile using STIR/SHAKEN. Authenticated Caller ID protects against scammers.
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First Orion company logo on blue background representing the board expansion announcement
May 27, 2021

Tim Baxter & Tom Reilley Join First Orion Board 2021

Former Samsung CEO Tim Baxter and PE investor Tom Reilley join First Orion's board, bringing finance & telecom expertise to drive growth.
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Woman smiling while using smartphone with network connectivity overlay, representing call screener technology features
April 7, 2021

First Orion Call Screener Powers Boost Mobile Privacy Premiu

First Orion's Call Screener technology now included in Boost Mobile's Privacy Premium service, blocking spam calls and identifying unknown callers.
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Customer shopping for clothes at retail store, browsing garments on hangers, representing retail brand reputation
March 25, 2021

Unidentified Calls Damage Retail Brand Trust - Survey

84% of consumers ignore unidentified retail calls, hurting brand reputation. First Orion survey reveals COVID-19 impact on retail communications.
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Businessman using smartphone while holding coffee cup on city street with digital network overlay graphics
February 4, 2021

Insurance Claims Communication: Phone Calls vs Digital Study

New First Orion survey reveals consumers prefer phone calls for insurance claims over digital methods. Learn why phone tag creates risks for insurers.
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