PrivacyStar and the ITRC Are Working Together to Protect Consumers from Scammers

Users of the PrivacyStar app and applications powered by the PrivacyStar service will have immediate and direct access to free victim assistance should a fraud or identity theft attempt occur.

PrivacyStar is the only service to include ScamBlock, real-time caller ID and call blocking as well as the ability to report abusive calls directly to federal agencies. By partnering with the ITRC, app users now have a second line of defense against fraud attempts.

“PrivacyStar will automatically block all known scammers and identify suspicious callers, but consumers also need a trusted resource to help ensure that they are able to protect their identity and personal information should they provide personal information to an unknown caller,” said Jonathan Sasse, CMO of First Orion. “PrivacyStar is the first and only service to directly connect users with a fraud expert who can offer free advice for protecting oneself, a step-by-step plan and the necessary documents and letters needed to report and resolve an identity theft case.”

The ITRC—a nonprofit that supports victims of identity theft in resolving their cases and broadens public awareness of scams, fraud and privacy issues—will be standing by to assist PrivacyStar users who may have inadvertently provided their personal information due to a fraud attempt by scam caller.

“Consumers who have just been scammed may be at an increased risk of identity theft,” said Eva Velasquez, President and CEO of ITRC. “They are often confused, scared and don’t know who to trust. This partnership will allow the ITRC to be a trusted resource to PrivacyStar’s most vulnerable customers when they need help the most.”

About PrivacyStar

The PrivacyStar app is the only service to include ScamBlock, real-time caller ID and call blocking as well the ability to report abusive calls and texts directly to federal agencies. PrivacyStar is available as a free download for Android smartphones and powers call management solutions for many leading mobile carriers. Each month, PrivacyStar blocks millions of calls and files hundreds of thousands of call complaints on behalf of customers directly with the Federal Trade Commission for Do Not Call and Fair Debt Collections Practices Act violations. PrivacyStar is a First Orion company.

About First Orion

As a market leader in branded communication solutions, First Orion elevates the phone call and messaging experiences for businesses, carriers, and consumers. First Orion offers a comprehensive suite of branded communications solutions to improve customer engagement, enhance security and transparency, and provide actionable insights. In addition to branded calling and messaging, First Orion empowers businesses with advanced analytics to optimize call programs, real-time fraud detection to protect their customers, and other innovative solutions that enable enterprises to provide trust and transparency at scale. First Orion is a valued partner to Fortune 500 companies and is integrated into the largest U.S. mobile carriers. For more information, visit firstorion.com.

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