Boost Call Engagement with INFORM® Branded Calling

INFORM creates branded caller ID displays to build trust and improve customer engagement.

Why Use INFORM®?

9 in 10 people said they don’t answer calls from numbers they don’t recognize.

INFORM Branded Calling gives businesses the power to customize their outbound call displays so that customers can feel confident in answering the phone.

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Show Your Brand On Every Call

  • Businesses using branded calling see higher ROI with more answered calls and customer engagement.

  • Customer retention begins with more transparency in every phone interaction.

  • Displaying your brand on calls builds trust and sets you apart.

INFORM® BRANDED CALLING
PLAN CALCULATOR

Use the slider to estimate your outbound calls per month, and we'll recommend the best plan for you.

Find Your Plan

Monthly packages from 250 calls to custom enterprise solutions

250
500
1k
2.5k
5k
10k
15k
20k+

Your Selected Plan

$1,115

/mo.

15,000 Branded Calls /mo.

Unlimited branded names for unlimited phones each month

Get Started

Calculate Your Monthly Cost

Enter Call Volume

calls

Enter volume of 20,000 or more calls

Your Pricing Tier:

Tier 2 · $0.0550/call

Estimated Monthly Cost:

$2,750

Calculated for:

50,000 calls/month

Additional taxes and fees may apply

Enterprise Volume Pricing

$1,200

/mo.

20,000 Branded Calls /mo.

Unlimited branded names for unlimited phones each month

Additional Usage Rates

Call Volume

Rate

1 – 20k

Included

20k – 25k

$0.0600

25k – 50k

$0.0550

50 – 200k

$0.0450

200 – 500k

$0.0400

500K +

$0.0350

Get Started

Looking to brand your calls?

Choose a plan above

Let's find a plan that fits!

Choose A Plan Above

250 Branded Calls/mo.

$31

/mo.

1 branded name & 6 phones

INFORM's Standard Analytics

Get 250 Branded Calls

500 Branded Calls/mo.

$52

/mo.

Up to 2 branded names & 8 phones

INFORM's Standard Analytics

Get 500 Branded Calls

Selected Plan

1,000 Branded Calls/mo.

$104

/mo.

Up to 4 branded names & 18 phones

INFORM's Advanced Analytics

Get 1,000 Branded Calls

Enterprise Plan

Transparent, usage-based pricing. Your rate decreases automatically as call volume grows.

Lower rates as volume grows

Billed monthly on actual usage

Annual agreement, flexible usage

~$2,750

For 50,000 calls you entered

* $1,200 monthly minimum (covers up to 20,000 calls)

Get Started

You'll review and accept the annual agreement before continuing

Volume pricing Tiers

Call Volume

Rate

1 – 20,000

Current

Included

20,001 – 25,000

Current

$0.0600

25,001 - 50,000

Current

$0.0550

50,001 – 200,000

Current

$0.0450

200,001 – 500,000

Current

$0.0400

500,001 +

Current

$0.0350

** Calls are billed per tier, not retroactively.

* INFORM® plans less than 20,000 calls per month are billed monthly via credit card or bank account and can be canceled or upgraded at anytime. INFORM® plans greater than 20,000 calls per month require an annual agreement. All INFORM® branded calls display on all major networks.
** A $1,200 monthly minimum charge applies beginning with the first full billing cycle. If services begin after the first day of a calendar month, the initial invoice will include usage-based charges only; the monthly minimum will apply starting with the first full billing cycle.
Prefer to discuss your branding needs?
Inform® for Enterprise

Get in touch with our sales team to explore our enterprise offering.

In the words of our customers

“Our contact rates are slightly down by 1.5% to 2%, but revenue per attempt has increased 15% to 40% depending on the brand that we’re calling about.”

Senior Director, Call Center Operations, online marketing firm

“We were talking with our CEO and showed him a branded call experience from First Orion, and everybody on the executive leadership team thought it was awesome. It just clicked with them that we need this because nobody picks up the phone anymore if they don’t know who’s calling.”

Senior Manager, product management and post-purchase experience

“If someone misses their delivery, it costs us $100 to revisit your house to redeliver an appliance. We do from 5 to 8 million appliance deliveries a year, so these numbers are significant.”

Retail Product Manager, delivery notification industry

“By branding our calls, we confirm the authenticity of our call for our members which paves the way for more meaningful and constructive conversations. We’re excited to be early adopters of this technology and provide an enhanced relationship for our 150,000 members.”

Rodney Showmar, President and Chief Executive Officer, AFCU

“First Orion’s branded calling solution is innovative technology that empowers enterprises to restore their customers’ confidence in phone calls. We are excited to continue to help our partners leverage our CX practice by giving them the improved ability to address the growing demand for better calling experiences.”

Paul Constantine, SVP of Supplier Services, Intelisys