The Partner’s Go-To-Market Guide to Launch Branded Calling – First Orion

Marketing a new product isn’t always the easiest undertaking – especially when the product you’re marketing isn’t your own! And when you’re marketing someone else’s product, it’s always beneficial to establish a solid go-to-market (GTM) strategy for launch.

But what does it mean to sell someone else’s product? Aren’t direct sales the only way to reach customers?

Not quite; there’s another model that can have many advantages over a traditional direct sale model. Ever heard of a partnership?

Partnering: Launch Faster, Grow Revenue

Unlike direct sales, partnering allows a business to leverage another company’s channels to sell products, expanding market reach without direct customer involvement.

Referring or selling a product has many benefits over a direct sales model, but one of the most immediate and clear advantages is the reduced time it takes to bring a product to market.

We think that Branded Calling is one of the best products on the market. Do you have healthcare customers who are having trouble getting patients to answer their calls? Maybe you work with delivery drivers who call customers to confirm a delivery time.

Do those customers ever pick up? Probably not.

Branded Calling makes phone calls clear and transparent. Let’s explore what it is in greater detail and how you can bring branded calling to your customers with a strong go-to-market strategy.

What is Branded Calling?

First Orion’s Partner Program, those in similar industries, such as TSDs, MSPs, Telecom Consultants, ISVs, and even call centers or BPOs,can sell our branded calling solutions without the time and effort necessary to developnew products.

INFORM® Branded Calling is our solution to the unknown caller epidemic. It offers businesses a 32-character branded text display, an optional logo, and, on some devices, a reason for the call, eliminating the dreaded “Who’s calling my phone?” question.

Advanced call authentication helps enterprises brand with a logo, handle sensitive calls, and manage high call volumes by nearly eliminating spoofed calls, ensuring brand protection.

Now you know about branded calling, but there are still many factors you need to consider before you’re ready to sell.

And here’s the most important factor – do you have a go-to-market strategy?

Establishing a Go-To-Market Strategy

A GTM strategy is used to accomplish two goals for a business:

It’s not just about ensuring you succeed (but yes, of course, we want everyone to succeed!) A go-to-market plan also has other benefits that affect everything from your employee experience to your customer experience.

A GTM can enhance employee experience by keeping your entire team, from sales to client success, in sync. This alignment leads to happier employees, reduced turnover, and improved talent retention.

Of course, your customers can greatly benefit when you strategize your product launch too. A solid GTM can lead to quicker product launches. Rather than spending time developing a new product, all your team needs to do is solidify your GTM strategy, and you’re ready to go! Your customers benefit from quicker access to helpful solutions, while you save time on product development and testing.

Benefits of a GTM

  • Gets your entire team on the same page before a product launch
  • Reduces costs and increases your ROI by nailing your messaging
  • Quicker product launches
  • Greater opportunity to build brand awareness

GTM Checklist for Branded Calling

Want to ensure your GTM strategy is solid? Use this checklist to confirm that you’re ready for a successful launch.

Are you looking to expand your products and services?
- Do you work with telephony, phone systems, calling technology, or other products and services in the calling industry? 

- Are the call or contact centers you work with making a high volume of outbound calls? 

Do your customers have these needs?
- Are scam/spam tags hurting your customers' business? 

- Do your customers need to increase sales or improve their customer experience? 

- Would branded calling benefit their business? 

Are you a wholesaler or referral agent?
- How will customers be charged for using the new product or service? 

- Will it be an add-on or a separate standalone product? 


Is your sales team equipped to talk to potential customers?

- Do you have the necessary items ready for sales? Are sales sheets, videos, branding, and graphics ready and easily accessible? 

Ready to Launch?

If you answered yes to most (or all!) of these questions, fire up the thrusters because it’s time to go to market!

We’re here to support you and make your launch the best it can be.

Ready to see how INFORM can transform your branded calling strategy? Schedule a call with our team today to start building trust and enhancing your customer engagement.

Christine Hegg, Senior Partnership Manager at First Orion, named to CRN's 2026 Women of the Channel list.
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the solution behind every trusted connection

From small businesses to global enterprises, First Orion helps you increase answer rates, verify identity, and build customer trust and transparency.

AFFIRM®

Reputation Monitoring

Benefits

  • Ensure Your Outbound Call Display Is Correct
  • Increase Your contact Rates
  • Increase agent productivity
  • Strengthen brand reputation

Monitor how your outbound calls appear and catch labeling errors fast.  

SENTRY®

Call
Blocking

Block bad actors from spoofing your numbers, protecting trust with your customers.

Benefits

  • Protect your brand reputation
  • Protect your customers from fraud
  • Prevents the need to waste time and money on fraud incident resolution
  • Increase customer retention and loyalty

PROTECT+

Risk Detection

Detect suspicious inbound call activity in real time with intelligent risk analysis.

Benefits

  • Detect incoming spam and scam
  • Protect your business from risky calls
  • Increase connection with good callers
  • Improve call agent experience