A New Way to Amazon Connect

Are you having issues with answer rates, phone number management, or the dreaded “Scam Likely” treatment? Partnering with AWS, First Orion offers simple platform-ready integrations to resolve calling issues and unlock new revenue opportunities.

Amazon Connect + First Orion’s Branded Calling

Two Technology Leaders Transforming the Phone Call

People don’t answer if they don’t know who’s calling. In fact, 87% of people admitted they don’t engage with unknown numbers. First Orion’s Branded Communication restores trust by displaying your brand name, reason for calling, and logo, with optional call authentication for added spoofing protection.

Trust the Industry Leader

First Orion is the most experienced provider in the market. Join the ranks of top enterprises and show your customers you're the leader in your industry, too.

1st
to hit the market
174M
calls branded monthly
55k
calling programs
3.5k
using branded calling

Maximize your ROI

Put Your Brand Front and Center When Calling Your Customers

Consumers who answer your calls are ready to do business, increasing customer engagement, call-center efficiency, total conversions and ultimately, your bottom line. Manage multiple programs and maximize ROI with advanced analytics in our user-friendly portal.

Likewise, through our integration with Amazon Connect, you can leverage branded call metrics and analytics to measure the success of your calling programs, optimize customer engagement and know your branding programs are working.

No matter your business or industry, we bring everything together to deliver a successful mobile communication experience to improve brand reputation, reliability, and trust.

32-Character Personalized Text

Customize every call with your brand name, department, or reason for calling.

Access To The Full
US Market

Reach more customers with access to all major US carrier networks.

Brand Protection
From Scammers

Outsmart spoofers by adding call authentication to eliminate brand spoofing.

Display Message
In Call Log

Retain custom branding in phone call log.

Partner with the Best in Building Branded Calling Solutions

April 21, 2026

ENRICH 101: Going Beyond Voice with Branded Messaging

First Orion’s ENRICH™ Branded Messaging leverages RCS to transform the native text app into a secure, interactive, and visually branded storefront.
Read More
April 21, 2026

Call Authentication Provides Protection that STIR/SHAKEN Cannot Match - First Orion

STIR/SHAKEN is the baseline for call security, but is it enough? Learn why authentication is only the start and how branding restores true consumer trust.
Read More
April 17, 2026

AI Impersonation is Forcing Universal Call Authentication

As AI makes voice fraud faster and cheaper than ever, enterprises can no longer rely on legacy defenses alone. Learn how universal call authentication can protect revenue, boost answer rates, and close the trust gap for good.
Read More