Ensure your business calls are received with the trust they deserve with AFFIRM from First Orion. AFFIRM monitors how your outbound calls display on mobile phones, keeping you up-to-date on proper labeling and inappropriate spam or scam tags.
Monitor & Detect Mislabeling
Your customers won’t answer your calls if they’re mislabeled.
Increase
Answer Rates
More calls answered means more return on your investment.
Boost Agent
Productivity
Reduce the time agents waste on unanswered calls or call-backs due to mislabeling.
Strengthen Brand Perception
Your brand deserves to be trusted. AFFIRM® provides the insights you need to keep your caller ID reputation clean and professional.
Start monitoring your call reputation today.
“Our contact rates are slightly down by 1.5% to 2%, but revenue per attempt has increased 15% to 40% depending on the brand that we’re calling about.”
“We were talking with our CEO and showed him a branded call experience from First Orion, and everybody on the executive leadership team thought it was awesome. It just clicked with them that we need this because nobody picks up the phone anymore if they don’t know who’s calling.”
“If someone misses their delivery, it costs us $100 to revisit your house to redeliver an appliance. We do from 5 to 8 million appliance deliveries a year, so these numbers are significant.”
“By branding our calls, we confirm the authenticity of our call for our members which paves the way for more meaningful and constructive conversations. We’re excited to be early adopters of this technology and provide an enhanced relationship for our 150,000 members.”
“First Orion’s branded calling solution is innovative technology that empowers enterprises to restore their customers’ confidence in phone calls. We are excited to continue to help our partners leverage our CX practice by giving them the improved ability to address the growing demand for better calling experiences.”
“Our contact rates are slightly down by 1.5% to 2%, but revenue per attempt has increased 15% to 40% depending on the brand that we’re calling about.”
“We were talking with our CEO and showed him a branded call experience from First Orion, and everybody on the executive leadership team thought it was awesome. It just clicked with them that we need this because nobody picks up the phone anymore if they don’t know who’s calling.”
“If someone misses their delivery, it costs us $100 to revisit your house to redeliver an appliance. We do from 5 to 8 million appliance deliveries a year, so these numbers are significant.”
“By branding our calls, we confirm the authenticity of our call for our members which paves the way for more meaningful and constructive conversations. We’re excited to be early adopters of this technology and provide an enhanced relationship for our 150,000 members.”
“First Orion’s branded calling solution is innovative technology that empowers enterprises to restore their customers’ confidence in phone calls. We are excited to continue to help our partners leverage our CX practice by giving them the improved ability to address the growing demand for better calling experiences.”