As First Orion's Chief Technology Officer, Mark is responsible for ensuring that the company stays on the cutting edge of the industry by bringing to life software and solutions powering the company's product line through innovation in both methodology and technology. Backed by his 20+ years of experience in leading software engineering and systems design teams in a variety of industries, such as financial technology, benefits industry and education, Mark takes his passion for language learning, both computer and human, and pours it into pioneering novel approaches for tackling problems that First Orion's customers face. Prior to joining First Orion, Mark has designed and developed advanced transaction authorization, real-time processing and fraud-detection solutions for credit and debit card industry as well as pioneered the use of VOIP technology for building self-service scalable Interactive Voice Response and fax image processing systems. He started his career while working on a telemedicine research project for NASA, an experience that he considers truly shaped his future interests. Mark believes that all conceivable problems can be solved with software, and those that can't, simply need to be restated in a different way. In his free time, Mark enjoys traveling to discover new countries, their culture and their history.