Robocalls

‘Tis the Season: Political Robocalls

By June 4, 2018 No Comments

With the primary season upon us, it also means it’s the season for all of those fun political robocalls.

Unlike the normal scam calls that are illegal and annoying, politically charged robocalls are perfectly legal as long as they follow the guidelines set upon them by the FCC, but what makes a political robocall legal? It is your right to know if the politicians calling you are doing so the right way.

When people call you, they have to identify information including the name of the person or entity responsible for the call, which must be provided at the beginning of the message. The call must also include the telephone number of the person or entity responsible for the call, which must be provided during or after the message.

There are no restrictions on live manually-dialed calls delivered to any landline telephone or cell phone; however, prerecorded voice and auto-dialed calls are not permitted to be delivered to cell phones, pagers, or other mobile devices without the prior express consent of the called party.

Also, prerecorded voice and auto-dialed calls cannot be delivered to the following types of landline phones without the prior express consent of the called party:

  • Any emergency line (including any 911 line and any emergency line of a hospital, medical physician or service office, health care facility, poison control center, or fire protection or law enforcement agency)
  • The telephone line of any guest room or patient room of a hospital, health care facility, elderly home, or similar establishment
  • Any service for which the called party is charged for the call such as toll-free lines

If you feel you have received any political robocalls that have not met these guidelines, you may file a complaint by visiting www.consumercompliants.fcc.gov or by calling 1-888-CALL-FCC.