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Press Release: Insurance Confusion Leads to a Risky Game of Phone Tag

Press Release: Insurance Confusion Leads to a Risky Game of Phone Tag

First Orion survey revealed that when it comes to new and existing insurance claims, consumers prefer to be contacted via a phone call over all other forms of communication  NORTH LITTLE ROCK, Ark. – February 4, 2021 – Between healthcare open enrollment, offers for...

The Upcoming STIR/SHAKEN Deadline: How Carriers Can Prepare 

The Upcoming STIR/SHAKEN Deadline: How Carriers Can Prepare 

Over the past several years, the FCC has been giving service providers flexibility to address unwanted and illegal calls. However, the passage in December 2019 of the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act requires carriers...

What All Carriers Need to Know About STIR/SHAKEN

What All Carriers Need to Know About STIR/SHAKEN

The implementation deadline to have STIR/SHAKEN standards in place in the US is rapidly approaching, as in June 30, 2021. Maybe you’ve heard about this, maybe you’re just now learning… but whether you’re a carrier serving millions of subscribers or a small provider...

How Do Robocallers and Telemarketers Get My Number Anyway?

Ever pick up an unknown call, only to hear a pre-recorded message on the other side? Yeah, we think it’s annoying too. The reality is, it’s getting easier for marketing organizations to obtain mobile phone numbers - especially with landline usage dropping by over 10...