The Brand Impact Report evaluates mobile subscribers' experiences with unidentified and spam/call callers and indicates they want transparency from brands. NORTH LITTLE ROCK, Ark., Oct. 6, 2021 (GLOBE NEWSWIRE) -- First Orion, a provider of digital call experiences...
Companies know this reality all too well: You place a call to a customer, and you can’t get through. Perhaps you leave a voicemail, hoping the customer calls back, or try calling again hoping for an answer the second (or third) time around. It can be an enormous waste...
Unwanted calls are a major nuisance in Brazil, according to a recent survey sponsored by First Orion. Mobile Time, a news site specializing in the coverage of the mobile industry, and Opinion Box recently completed an extensive survey of Brazilian mobile phone users....
How important is the phone call to your business? In today’s ever-evolving, digital world, the phone call is just as necessary as it ever was (thanks, Alexander Graham Bell!). People need meaningful connections, and some brands have been incredibly successful in...
Rich Call Data - you may have heard something about it in recent news. In mid-July, First Orion, along with T-Mobile and other industry partners, completed the first-ever mobile proof-of-concept that combines Caller ID and Rich Call Data (RCD) due to the compliance...
The cookieless future is just around the corner, and it has marketers moving quickly to identify alternative methods for collecting third-party data. Early indicators show that marketers plan to shift back to the tried-and-true approach for collecting data – the phone...
Happy Tax Day! Or, if you didn't get the fat refund you were expecting and have to pay this year...our condolences. However your Tax Day is going, it's a great time to refresh yourself on tax scam and how to avoid it. Tax identity theft happens when someone uses your...
In 2017, T-Mobile got proactive about blocking scam calls for its customers by rolling out Scam ID, Scam Block, and Name ID. Now that they've rolled out these protections to almost 50 million T-Mobile and Metro PCS customers, it's pretty clear that people are buzzing...
Last month, the FCC took a strong stance against robocalls, fining two Texas-based telemarketers $225 million for illegally spoofing automated sales phone calls (better known as robocalls) in 2019. One Billion Robocalls and the FCC Record Fine So what's the big deal?...
First Orion powers the Boost Call Screener solution, which identifies unknown, spam and unwanted callers for Boost Mobile subscribers NORTH LITTLE ROCK, Ark. – April 7, 2021 – Today, First Orion announced that Boost Mobile has included its “Call Screener” value-added...