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As the demand for food delivery rises, so does the need for drivers. The food delivery market exploded in growth throughout the last couple of years, largely due to the pandemic. Two years later, delivery services remain wildly popular. According to our Food Delivery...
If you're a T-Mobile or a MetroPCS subscriber, chances are you've received one of these calls recently: "Scam Likely." This naming convention appears on incoming calls, rather than random numbers unknown to you. Seeing it pop up on the screen makes one hesitant to...
Ever heard of Cryptocurrency? Unless you’ve been living under a rock, it’s become one of the world’s hottest topics. Household names like Bitcoin have been around for a decade or so, while FTX and Coinbase are vying for your investment. During the Super Bowl, fans...
A new year calls for a resolution (new year, new me, right?). One new year’s resolution we can all hope for is a decrease in scam calls. Scams are a nuisance everyone agrees needs to go. In our January Scam Call Trends Report, we cover the newest tactics scammers are...
For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they are? You can’t just show up, yell “Surprise!” and expect them to welcome you with open arms and a well-built rapport (we...
With the increasing use of mobile phones, data protection and privacy have become one of the main emphases for companies and consumers alike. However, millions of people are unaware of just how much personal data is out there to the rest of the world. And it's often a...
You can run, but you can’t hide! Phone scammers continue to spook mobile phone subscribers. From vehicle warranty calls to phony calls from Amazon, here are the trending scams for October. October Scam Calls Vehicle Warranty Scams Vehicle warranty scams remain the...
Could branded calling save lives? In mid-October, a hiker near Lake County, Colorado was lost overnight. After receiving reports about a missing hiker, the local search-and-rescue team tried repeatedly to reach the person by phone, but with no luck. As it turns out,...
The Brand Impact Report evaluates mobile subscribers' experiences with unidentified and spam/call callers and indicates they want transparency from brands. NORTH LITTLE ROCK, Ark., Oct. 6, 2021 (GLOBE NEWSWIRE) -- First Orion, a provider of digital call experiences...
Companies know this reality all too well: You place a call to a customer, and you can’t get through. Perhaps you leave a voicemail, hoping the customer calls back, or try calling again hoping for an answer the second (or third) time around. It can be an enormous waste...
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