# First Orion > First Orion is a branded calling and call protection company. Their INFORM® product replaces unknown caller IDs with the calling brand's name, logo, and call reason on consumers' phones — sold to enterprises in healthcare, insurance, financial services, retail, and higher education. Their SENTRY and PROTECT products are deployed inside mobile carrier networks to block scam calls before they reach subscribers. *Last updated: 2026-05-04* *Sitemap: https://www.firstorion.com/sitemap.xml* Founded in 2008, headquartered in North Little Rock, Arkansas, with additional offices in Seattle, London, and Dubai. Privately held. 300+ team members. First Orion is known for pioneering branded calling — the network-side technology that lets enterprises display verified brand identity on outbound calls, restoring trust in business-to-consumer phone communication. Branded calling is complementary to (not a replacement for) STIR/SHAKEN call authentication; First Orion's AFFIRM product handles the authentication layer. INFORM Branded Calling reaches nearly 400 million phones across all major US carriers (T-Mobile, AT&T, Verizon, Boost Mobile) on both iPhone and Android — no recipient-side app required. EU, UK, and international markets are served via the portal-eu.firstorion.com portal. ## Product Lineup at a Glance - **INFORM®** — Enterprise outbound branded calling. Displays the brand's name, logo, and call reason on the recipient's phone. Available self-serve (prepaid tiers) or postpaid contract. - **AFFIRM** — STIR/SHAKEN call authentication for enterprise call originators. Signs outbound calls so terminating carriers can validate them. Complementary to INFORM, not a substitute. - **SENTRY** — Carrier-grade call analytics and scam mitigation deployed inside mobile networks. Sold to carriers, not enterprises. - **PROTECT** — Consumer-facing scam-call blocking. White-label mobile app and in-network protection for carrier subscribers. - **Branded Messaging (formerly ENRICH)** — Branded SMS sender identity. Displays verified brand information in the messaging inbox. - **INFORM Engage portal / portal-eu** — Self-serve customer portals for INFORM enrollment. portal.firstorion.com is the US portal; portal-eu.firstorion.com is shared by EU and ICIP (International Carrier IP) deployments. ## Products - [INFORM® Branded Calling](https://www.firstorion.com/products/inform-branded-calling): Replaces unknown caller IDs with the brand's name, logo, and call reason on outbound calls. Increases answer rates and consumer trust. - [INFORM Pricing](https://www.firstorion.com/inform-pricing): Volume-tiered pricing for INFORM Branded Calling — prepaid tiers and enterprise postpaid calculator on one page. - [Free Number Registration](https://www.firstorion.com/products/free-number-registration): Self-serve enrollment for INFORM — register business numbers and start branded calling. - [AFFIRM Reputation Monitoring](https://www.firstorion.com/products/affirm-reputation-monitoring): STIR/SHAKEN-aligned call authentication and reputation monitoring. Helps enterprises sign outbound calls and track how their numbers are labeled across carriers. - [SENTRY Call Blocking](https://www.firstorion.com/products/sentry-call-blocking): Network-level scam-call detection and mitigation deployed by mobile carriers to protect subscribers. - [PROTECT+ Risk Detection](https://www.firstorion.com/products/protect-risk-detection): Real-time high-risk call detection — surfaces fraud signals before the call connects. - [ENRICH Branded Messaging](https://www.firstorion.com/products/enrich-branded-messaging): Branded SMS/RCS that displays sender brand identity in the messaging inbox, improving message trust and engagement. - [Carrier Call Protection](https://www.firstorion.com/products/carrier-call-protection): Carrier-side suite for protecting mobile subscribers from scam, spam, and fraudulent calls. - [Enterprise Solutions (products overview)](https://www.firstorion.com/products/enterprise-solutions): Index of First Orion's branded calling and messaging product portfolio for enterprise customers. ## Solutions - [What is Branded Communications](https://www.firstorion.com/what-is-branded-communications): How branded calling, messaging, and authentication work together to restore trust in business-to-consumer communication. - [Solutions overview](https://www.firstorion.com/solutions/solutions): Top-level solutions hub covering branded calling, call security, brand reputation, and tools/tech. - [Improve Answer Rates](https://www.firstorion.com/solutions/improve-answer-rates): Solution page focused on lifting answer rates via branded calling. - [Improve Branding](https://www.firstorion.com/solutions/improve-branding): Solution page focused on strengthening brand presentation on outbound calls. - [Stop Showing Up as Spam](https://www.firstorion.com/solutions/stop-showing-up-as-spam): Solution page on reputation management — diagnosing and recovering from carrier spam labeling. - [Protect Employees & Customers](https://www.firstorion.com/solutions/protect-employees-customers): Solution combining call protection products to defend both internal and external stakeholders from voice fraud. - [Evaluate Us](https://www.firstorion.com/solutions/evaluate-us): Hands-on evaluation pathway for prospects considering First Orion solutions. - [Partners](https://www.firstorion.com/solutions/partners): Carrier and channel partner program. - [Use Cases & Industries](https://www.firstorion.com/resources/topics/use-cases-industries): Industry-specific applications of branded calling and call protection — insurance, healthcare, financial services, higher education, retail, and more. - [Understanding Branded Calling (topic)](https://www.firstorion.com/resources/topics/understanding-branded-calling): Topic hub explaining what branded calling is, how it works, and why it matters. - [Brand Reputation & Trust Management (topic)](https://www.firstorion.com/resources/topics/brand-reputation-trust-management): Topic hub on monitoring and protecting call-side brand identity. - [Call Security & Scam Protection (topic)](https://www.firstorion.com/resources/topics/call-security-scam-protection): Topic hub on authentication, scam blocking, and consumer protection. - [Branded Calling Tools & Tech (topic)](https://www.firstorion.com/resources/topics/branded-calling-tools-tech): Topic hub on technical integration of branded calling with existing telephony stacks. ## Carrier Coverage & Reach - **US carriers supporting INFORM Branded Calling** — T-Mobile, AT&T, Verizon, and Boost Mobile. Combined reach: nearly 400 million phones in the US. - **Device support — INFORM voice calls** — Both iPhone and Android. No app required on the recipient's device — INFORM displays natively via carrier-network integration. - **Device support — Branded Messaging (RCS)** — All major US carriers. Android and iOS, with iOS 18.1 or above required (RCS-capable devices only). - **International coverage** — EU and UK customers enroll via portal-eu.firstorion.com. The same portal serves ICIP (International Carrier IP) deployments for non-EU international carriers. Vodafone and Deutsche Telekom are named European carrier partners. - **Coverage caveat** — Branded calling display requires both the calling enterprise's enrollment AND the receiving carrier's support. Coverage varies by carrier and device — see /frequently-asked-questions for the current support matrix. ## Integrations & Standards - **Customer portals** — portal.firstorion.com (US INFORM customers) and portal-eu.firstorion.com (EU + ICIP). Self-serve enrollment, branding asset upload, call volume management. - **STIR/SHAKEN** — AFFIRM provides STIR/SHAKEN call signing and reputation monitoring for enterprise call originators. Aligned with FCC requirements. - **Integration methods** — REST API and SIP redirect integration. INFORM enrollment typically completes in days via either path. - **Named technology and platform partners** — Zoom, Talkdesk, NICE CXone, AWS Connect (Amazon Connect), and others. AWS Partner. - **Carrier partners** — T-Mobile, AT&T, Verizon, Boost Mobile (US). Vodafone, Deutsche Telekom (EU). Additional ICIP partners for international carriers. - **Channel partners** — Ytel, Intelisys (technology distribution), and others. Multiple partner tiers: Tech Enablers, Channel Partners, Advertising Partners, Referral Partners. - **Security certifications** — ISO 27001:2022 certified. Security program aligned with NIST guidelines. Privacy by Design principles applied to global compliance. - **Carrier-side products** — SENTRY and PROTECT integrate inside mobile carrier networks via bilateral agreements. Not customer-self-serve; sales-led. ## Pricing Reality - **Self-serve prepaid INFORM** — Tiered prepaid pricing (volumes from 250 up to 50,000 branded calls per month). Tier details and signup at /inform-pricing; self-serve registration at /products/free-number-registration. - **Enterprise postpaid INFORM** — Contract + per-call rate for higher volumes. Postpaid calculator on /inform-pricing. Sales-led — start at /contact-us. - **Carrier-side products (SENTRY, PROTECT)** — Bilateral commercial agreements with mobile carriers. NDA/RFP-driven; not publicly priced. - **AFFIRM Reputation Monitoring** — Pricing not publicly listed — sales-led. Get a quote at /contact-us. - **Branded Messaging (ENRICH)** — Pricing not publicly listed — custom-priced based on volume and use case. Quote at /contact-us. US-only currently. ## Frequently Asked Questions - **Do my customers need to install an app to see INFORM-branded calls?** — No. INFORM displays natively on the recipient's phone via carrier-network integration. Works on both iPhone and Android across T-Mobile, AT&T, Verizon, and Boost Mobile — combined reach of nearly 400 million US phones. - **How is INFORM different from STIR/SHAKEN?** — STIR/SHAKEN authenticates that a call legitimately originates from a claimed number; it does not display brand identity. INFORM is the display layer that shows the brand's name, logo, and call reason. They are complementary — many enterprise call programs use both (AFFIRM handles STIR/SHAKEN signing for First Orion customers). - **What's the difference between INFORM and AFFIRM?** — INFORM is for display (recipients see the calling brand on their phone). AFFIRM is for authentication (terminating carriers verify the call's legitimacy via STIR/SHAKEN signing). INFORM is bought by enterprises wanting better answer rates; AFFIRM is bought by enterprises needing STIR/SHAKEN compliance. - **What's the difference between SENTRY and PROTECT?** — Both fight scam calls but at different points. SENTRY analyzes calls in the carrier's network and applies treatment (block, label, allow). PROTECT is the consumer-facing layer — a white-label mobile app or in-network protection that gives subscribers visibility and control. - **Is INFORM available outside the US?** — Yes — EU, UK, and ICIP (International Carrier IP) markets are served via portal-eu.firstorion.com. Coverage varies by country and partner carrier. - **How long does INFORM enrollment take?** — Typically days, not weeks — integration is via REST API or SIP redirect configuration. Basic number registration completes within minutes through automated verification. - **Who are First Orion's customers?** — Enterprises across insurance, financial services, healthcare, higher education, and retail use INFORM. Major US mobile carriers deploy SENTRY and/or PROTECT. See /resources/case-studies for documented outcomes. - **Can I try INFORM before committing?** — Yes — the prepaid tier model at /inform-pricing lets enterprises start with as few as 250 branded calls per month and scale up via the customer portal. Begin self-serve registration at /products/free-number-registration. ## Leadership - **Chief Executive Officer** — Scott Hambuchen - **President & Chief Financial Officer** — Jeff Stalnaker - **Chief Operating Officer** — Mike Lloyd - **Chief Sales and Client Officer** — Kevin McKenna - **Chief Information Officer** — Keith Rogers - **Chief Technology Officer** — Mark Himelfarb (also Ukraine Managing Director) - **Chief Information Security Officer** — Ash DuttaChowdhury - **Chief Privacy Officer & General Counsel** — Susan Nichols - **Chief Legal Officer** — Sam Baxter - **Chief People Officer** — Libbi Dixon Whitehurst - **Head of Product** — Josh Whitehurst - **Head of Marketing** — Lucie Leach - **Managing Director, EMEA — International Branded Communication** — Temim Nawaf Adwan - **Chairman of the Board and Executive Committee** — Charles Morgan (founder) - **Board members** — Charles Morgan (Chairman), Jim Womble, Tom Reilley, Tim Baxter - **Full leadership team** — Complete roster (17+ executives, 4 board members) at https://www.firstorion.com/about-us. ## Company - [About First Orion](https://www.firstorion.com/about-us): Company history, mission, leadership team, headquarters (North Little Rock, AR), and global office locations. - [Careers](https://www.firstorion.com/careers): Open roles and life at First Orion. - [Contact](https://www.firstorion.com/contact-us): Sales contact form, support inquiries, and corporate addresses. - [Partners](https://www.firstorion.com/solutions/partners): Carrier and channel partner program. ## Resources (indexes) - [Case Studies](https://www.firstorion.com/resources/case-studies): Customer outcome stories and industry research reports — answer-rate lifts, conversion gains, ROI. - [Blogs](https://www.firstorion.com/resources/blogs): Industry analysis, product news, and thought leadership on branded calling, STIR/SHAKEN, and trust-restoration in voice communications. - [Press Releases](https://www.firstorion.com/resources/press-releases): Company announcements and press releases. - [Events](https://www.firstorion.com/resources/events): Upcoming events and recent appearances. - [Webinars & Videos](https://www.firstorion.com/resources/webinars): Recorded webinars on branded calling, call authentication, and industry trends. - [Frequently Asked Questions](https://www.firstorion.com/frequently-asked-questions): Full FAQ index — 60+ entries covering product behavior, integration, pricing, and carrier support. ## Case Studies (CMS) — featured - [The Total Economic Impact of First Orion's INFORM Branded Communication](https://www.firstorion.com/case-studies/forrester-tei-study-inform-branded-communication): Forrester Consulting TEI study finds that First Orion's INFORM branded communication solution delivers an estimated 498% ROI. — Metrics: 498% — Estimated ROI (Forrester TEI Study) - [INFORM Branded Calling Drives 30% More Policies in 30 Days for Insurance Platform](https://www.firstorion.com/case-studies/inform-branded-calling-drives-30-more-policies-in-30-days-for-insurance-platform): Online insurance platform increased policy sales by 30% in 30 days using First Orion's INFORM Branded Calling to display trusted brand names on outbound calls. — Metrics: 30% — Increase in Policies Sold (30-day window) 36% — Increase in Long Call Duration 18% — Lift in… - [Pacific Debt Relief Improves Call Success with AFFIRM Reputation Monitoring](https://www.firstorion.com/case-studies/pacific-debt-relief-improves-call-success-with-affirm): Pacific Debt Relief achieved a 20-30% increase in daily business and $700K in additional monthly enrollments by implementing AFFIRM reputation monitoring. — Metrics: $700K — Additional Monthly Enrollments 20-30% — Increase in Daily Business 617 — Person-Hours Saved Per Month… - [Top Mortgage Lender Increases Customer Engagement with INFORM](https://www.firstorion.com/case-studies/mortgage-lender-increases-engagement-with-inform): A top-5 U.S. mortgage lender achieved a 90% customer engagement rate and 26% answer rate lift after implementing INFORM branded calling. — Metrics: 90% — Customer Engagement Rate 26% — Answer Rate Lift 16% — Decrease in Hang-Ups - [Healthcare Platform Increases Engagement and Conversions with INFORM](https://www.firstorion.com/case-studies/healthcare-platform-increases-engagement-conversions-inform): Galileo, a remote healthcare platform, achieved a 34% jump in customer engagement and 45% increase in conversion rate with INFORM branded calling. — Metrics: 34% — Increase in Customer Engagement 45% — Increase in Conversion Rate 498% — Estimated ROI (Forrester TEI Study) - [Call Center Boosts Conversion Rate 76% with Branded Calling](https://www.firstorion.com/case-studies/call-center-boosts-conversion-rate-with-branded-calling): A call center helping a financial services client saw a 76% boost in first call conversion and 26% lift in contact rate after implementing INFORM branded calling. — Metrics: 76% — Boost in First Call Conversion Rate 26% — Lift in First Call Contact Rate 12% — Increase in… - [Keno Improves Answer Rates with Branded Communication](https://www.firstorion.com/case-studies/keno-improves-answer-rates-with-engage): Keno, an on-demand car wash app, used branded calling to increase answer rates from 58% to 92%, improving driver-customer connections and operational efficiency. — Metrics: 58% → 92% — Answer Rate Improvement 54% → 87% — Meaningful Conversation Rate 42% — Calls Previously… - [Prescribed Communication: 2022 Healthcare Consumer Communication Report](https://www.firstorion.com/case-studies/2022-healthcare-communication-report): Survey of 2,000+ U.S. subscribers finds 93% want phone calls from healthcare providers, but 76% have ignored those calls due to fear of scammers. — Metrics: 2,000+ — U.S. Mobile Subscribers Surveyed 93% — Want Calls from Healthcare Providers 76% — Ignored Healthcare Calls Due… ## Blog Posts (CMS) - [Call Authentication Provides Protection that STIR/SHAKEN Cannot Match - First Orion](https://www.firstorion.com/blog/call-authentication-provides-protection-that-stir-shaken-cannot-match): STIR/SHAKEN is the baseline for call security, but is it enough? Learn why authentication is only the start and how branding restores true consumer trust. - [Restore Correct Caller ID on Your Phone in 4 Simple Steps](https://www.firstorion.com/blog/restore-correct-caller-id-on-your-phone-in-4-simple-steps): Learn why caller ID displays wrong info on phones and follow step-by-step troubleshooting to restore accurate names and numbers. - [The 'HTTPS Moment' for Voice: Why Call Authentication is the New Standard for Trust](https://www.firstorion.com/blog/the-https-moment-for-voice-why-call-authentication-is-the-new-standard-for-trust): Discover why end-to-end call authentication is the new "HTTPS moment" for voice, and how it restores customer trust for businesses. - [When the Phone Lies: A Modern Thriller About Spoof Calls and the Missing Layer of Cybersecurity](https://www.firstorion.com/blog/when-the-phone-lies-a-modern-thriller-about-spoof-calls-and-the-missing-layer-of-cybersecurity): Stop spoofing with SENTRY® Call Blocking. Learn how to bridge the gap in voice security and protect your brand by shifting awareness to an authentication-first strategy. - [How Branded Messaging Turns Anonymous Texts into Trusted Conversations](https://www.firstorion.com/blog/how-branded-messaging-turns-anonymous-texts-into-trusted-conversations): By leveraging RCS, Branded Messaging brings your business to life with logos, rich media, and interactive tools. - [Branding Beyond Borders: Why the World Needs Branded Calling](https://www.firstorion.com/blog/branding-beyond-borders-why-the-world-needs-branded-calling): Discover how First Orion’s Global Exchange is tackling voice fraud crisis across Europe and how branded calling restores trust and identity for industries like finance, insurance, and healthcare in the age of AI voice… - [How 'Number Sprawl' is Killing Your Answer Rates](https://www.firstorion.com/blog/how-number-sprawl-is-killing-your-answer-rates): Stop losing revenue to "Scam Likely" labels. Learn why auditing your phone number inventory can help protect your brand and boost your answer rates. - [Why Brands Choose First Orion: The Gold Standard in Branded Communication](https://www.firstorion.com/blog/why-brands-choose-first-orion-the-gold-standard-in-branded-communication): Bridge the gap between your brand and customers with First Orion. Discover why more than 16,000 businesses trust choose First Orion for communication solutions. - [What’s Your Call Reputation? Why Monitoring Brand Perception Matters](https://www.firstorion.com/blog/whats-your-call-reputation-why-monitoring-brand-perception-matters): Your call label is your brand’s first impression. Discover why proactive reputation monitoring with AFFIRM is the key to maintaining consumer trust in a "Scam Likely" world. - [Tax Season Scam Calls are Silently Killing Your Answer Rates](https://www.firstorion.com/blog/tax-season-scam-calls-are-silently-killing-your-answer-rates): Tax scams are killing your business answer rates. Learn how AI imposters impact your bottom line and how First Orion’s branded calling and spoof-proofing solutions can restore trust. - [Combating AI-Driven Fraud With New Call Authentication Standard](https://www.firstorion.com/blog/combating-ai-driven-fraud-with-new-call-authentication-standard): Discover why call authentication and branded calling are merging in 2026 to combat AI-driven fraud. Learn how First Orion’s Unified Trust Framework restores consumer confidence. - [Expanding Secure Branded Communications Beyond the U.S.: Our Next Chapter in Europe](https://www.firstorion.com/blog/expanding-secure-branded-communications-beyond-the-u-s-our-next-chapter-in-europe): First Orion is expanding to Europe! Learn how our International Exchange and partnerships with Vodafone and Deutsche Telekom are fighting fraud with branded calling. ## Press Releases (CMS) - [Christine Hegg of First Orion Spotlighted on the 2026 Women of the Channel List](https://www.firstorion.com/press-releases/christine-hegg-women-of-the-channel-2026): First Orion's Christine Hegg, Senior Partnership Manager, named to the 2026 CRN Women of the Channel list, recognizing her leadership in channel partner growth. - [First Orion Introduces SIP Redirect Call Authentication Integration to Expand Access to Trusted, Logo Branded Calling](https://www.firstorion.com/press-releases/first-orion-sip-redirect-call-authentication): First Orion launches a patented SIP redirect call authentication integration, expanding access to INFORM Branded Calling and SENTRY Call Blocking for enterprises and carriers. - [First Orion Signs Agreement to Deliver INFORM® Branded Calling to Boost Mobile Subscribers](https://www.firstorion.com/press-releases/first-orion-boost-mobile-inform-branded-calling): First Orion announces agreement with Boost Mobile to deliver INFORM® Branded Calling, expanding branded caller ID to millions more wireless subscribers. - [First Orion Earns 2026 Amazing Workplace Certification for Second Consecutive Year](https://www.firstorion.com/press-releases/first-orion-2026-amazing-workplace-certification): First Orion earns 2026 Amazing Workplace certification for the second consecutive year, with an 88% employee happiness rating and top marks in culture and engagement. - [First Orion Honored with Pinnacle Award for Business Innovation](https://www.firstorion.com/press-releases/first-orion-pinnacle-award-business-innovation): First Orion wins the platinum Pinnacle Award for Business Innovation, recognized for its SENTRY Call Blocking and INFORM Branded Calling solutions. - [First Orion Previews April 2026 Global Exchange at Mobile World Congress, Expanding Carrier Connectivity and Adding CAMARA Support](https://www.firstorion.com/press-releases/first-orion-previews-april-2026-global-exchange): First Orion expanded INFORM Call Authentication integrations, giving enterprises rapid access through leading contact center and communications platforms. ## Data Sheets (CMS) - [Get In-Depth Info on SENTRY®](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8ea787bc23ca06ad95c5_699dfa640d3762c6dca370a3_First-Orion-SENTRY-Call-Blocking-One-Pager.pdf): See how SENTRY identifies and blocks unwanted calls at the network level to protect consumers and preserve trust. - [Get In-Depth Info on PROTECT+](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8ea805b20e734df3ee5b_699dfa6d9f42231cdd370773_First-Orion-PROTECT-Risk-Detection-One-Pager.pdf): See how PROTECT+ detects high-risk calls in real time, helping prevent fraud before it reaches the consumer. - [Get In-Depth Info on INFORM® with Logo](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8ea987bc23ca06ad9668_699dfa61b93068db85340cce_First-Orion-INFORM-with-Logo-One-Pager.pdf): Display your brand’s logo on the call screen to boost recognition, trust, and answer rates across all major carriers. - [Get In-Depth Info on INFORM®](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8eaaa266f16935cbed08_699dfa5c0a1921c9e73d3767_First-Orion-INFORM-Branded-Calling-One-Pager.pdf): See how branded calling increases answer rates and drives better business outcomes — key stats and features at a glance. - [Get In-Depth Info on INFORM® Analytics](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8eabab8ab008472a410e_699dfa5f421c87ea5314aee1_First-Orion-INFORM-Advanced-Analytics-One-Pager.pdf): Track call performance, measure answer rates, and gain actionable insights to optimize your outbound calling strategy. - [Get In-Depth Info on ENRICH](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8eac19236266c241f32f_699dfa6b9f42231cdd370654_First-Orion-ENRICH-Branded-Messaging-One-Pager.pdf): Extend your brand identity to text and RCS messages, increasing customer engagement beyond the voice call. - [Read About This AFFIRM™ Customer Story](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8eada23a5aad34cce9dc_699dfa68c9299c22cd496c24_First-Orion-AFFIRM-Customer-Story-One-Pager.pdf): Learn how Pacific Debt Relief added $700K in monthly revenue by protecting their numbers with AFFIRM. - [Get In-Depth Info on AFFIRM™](https://cdn.prod.website-files.com/68cedfa9417cbdfcf0539958/69ef8eae05b20e734df3f12c_699dfa66c9299c22cd496ad8_First-Orion-AFFIRM-Reputation-Monitoring-One-Pager.pdf): Monitor your business numbers across carrier networks, flag spam labels, and restore call deliverability and trust. ## Legal — key documents - [Privacy Policy](https://www.firstorion.com/legal/privacy-policy): How First Orion collects, uses, and protects customer and visitor data. - [Privacy Policy — US & Canada](https://www.firstorion.com/legal/first-orion-privacy-policy-us): Region-specific US/Canada privacy policy. - [Privacy Policy — UK & EU](https://www.firstorion.com/legal/uk-privacy-policy): Region-specific UK/EU privacy policy aligned with GDPR. - [First Orion Terms of Service](https://www.firstorion.com/legal/first-orion-terms-of-service): General terms governing use of First Orion services. - [Website Terms of Use](https://www.firstorion.com/legal/terms-of-use): Terms of use for the firstorion.com website. - [Data Processing Addendum (DPA)](https://www.firstorion.com/legal/dpa): Data processing terms for customers handling personal data of their end users — supports GDPR compliance. - [Acceptable Use Policy](https://www.firstorion.com/legal/aup): Policy on acceptable use of First Orion services. - [Cookie Policy](https://www.firstorion.com/legal/cookie-policy): Site cookie usage and consent. - [Branded Calling Service Terms](https://www.firstorion.com/legal/first-orion-branded-calling-service-terms): Service-specific terms for INFORM Branded Calling customers. - [Service Specific Terms](https://www.firstorion.com/legal/service-specific-terms): Index of service-specific terms across First Orion products. - [Security Overview](https://www.firstorion.com/legal/first-orion-security-overview): Summary of First Orion's security posture, controls, and practices. - [Responsible Disclosure Policy](https://www.firstorion.com/legal/responsible-disclosure-policy): How to report security vulnerabilities to First Orion. - [Full legal archive](https://www.firstorion.com/legal): Complete index of all legal documents — Euro Portal terms, ICIP terms, regional privacy policies, product-specific terms, and HR/employment documents.