Branded Caller ID
Customer Engagement with Branded Phone Calls
Requires No Technology Integration
Displays a Custom 32-Character Message
- Resolve Customer Issues Rapidly
- Increase engagement
- Deliver A Superior Customer Experience
When the Phone Call Matters, Businesses See Results
|Conversion Rate Lift||Contact Rate Lift|
|Form to Call (Loan Consolidation)||54%||18%|
|Form to Call (Loan Applications)||51%||26%|
Confirm appointments and arrivals to avoid missed deliveries and rescheduling.
Remind patients or clients about upcoming appointments.
Drivers and customers can verify arrival and location in real-time.
Coordinate pick-up locations or let riders know about delays.
Verify credit card transactions and missed payments.
Welcome new customers, run satisfaction surveys, retain and reacquire customers.
Conduct calls to travelers requesting callbacks to reschedule flights.
Inform customers when prescriptions are ready for pick up.
Scam Protection for your Business
INFORM includes robust capabilities that protect businesses from scammers who attempt to spoof your business. INFORM ensures your brand and information is displayed on the customer’s device at the time of the call for a time-frame that you designate.
Eliminate the Phone Tag Cycle
Businesses that use INFORM are increasing first-call contact rates and eliminating the phone tag cycle. Getting ahold of customers at the right moment dramatically reduces costs and delivers substantial cost savings for delivery businesses, financial institutions, healthcare agencies, and service industries.