We’ve talked about branded calling and how it solves the unknown call dilemma. We’ve also discussed how Branded Communication and SENTRY spoof protection are a dream team of defenders against scammers and bad actors. But what about other industries? Do call and...
The Call and Contact Center Guide to Branded Communication: Everything you need to know to create lasting customer connections Call and contact centers have difficulty getting people to pick up the phone; it’s even harder when they’re calling from an unknown number....
Updated on Oct. 24, 2023 The unanswered call dilemma doesn’t just affect one industry – it affects ALL industries. But one category of businesses that can really feel the effects of a missed call or fraudulent communication is the financial services industry. Banks...