Leading food delivery provider aims to increase operational efficiency and customer trust by branding outbound phone calls NORTH LITTLE ROCK, Ark., Oct. 31, 2022 — First Orion, the leading provider of branded communication solutions for businesses, today...
Telecommunications solutions provider commits to modernizing, diversifying and expanding apprenticeships to support the success of U.S. workers and employers NORTH LITTLE ROCK, Ark., Oct. 25, 2022 — First Orion, the leading provider of branded communication...
For healthcare providers, ratings and reviews play a crucial role in how patients choose their doctor, medical center, and pharmacy. With online review sites, consumers can see what everyone else thinks of a hospital and staff at their fingertips. In fact, three in...
Phone calls are integral to the success of your insurance business. In addition to a strong website and solid social media presence, the key to driving a fantastic customer experience (and improving your insurance marketing efforts) is a good phone call. The Keys to...
Businesses tend to put a lot of stock in their answer rate. Answer rates are easy to understand, so it’s no surprise it’s held in high regard. However, the answer rate only tells part of your success story. And sometimes, it can show you more about what’s WRONG with...