Let’s face it: it can be rough working as a call center agent in 2022. Between irate customers, missed outbound calls, and frustrating conversations that can end without a resolution, call center agents have a tough task making sure the customer experience is...
The temperature is rising and the pools are opening. This can only mean one thing – vacation season! However, not everyone takes time off from their busy schedules to sit and relax. The only vacations scammers are taking are yours! Scam callers are just getting...
Watch the On-Demand Webinar: INFORM TEI Report Interested in how INFORM can help your business? Fill out the form below and we’ll be in contact with you soon. INFORM for Businesses At First Orion, we know how well our Branded Communication Solutions work...
Zofeur Utilizes First Orion’s Branded Communication Solution to Increase Operational Efficiency and Customer Trust Fast-growing chauffeur service brands customer phone communication with industry-leading ENGAGE® technology NORTH LITTLE ROCK, Ark., June 7, 2022 –...
The scorching weather wasn’t the only thing burning in May. Scam calls continue to turn up the heat, month after month, changing slightly to catch consumers off guard. With our May Scam Call Trends report, we’ve got you covered, with SPF Scam tips. While the April...
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