What do you think shows up on the phone when your company tries to contact customers? Does it include your company’s name? Does it come up as an anonymous 10-digit number? Or perhaps your call says “Scam Likely.” In the latter two scenarios, your...
Retail communication and customer service go hand-in-hand. People want their experiences to be positive and unique – anything less could sway customer sentiment and loyalty to the brand. So what makes a good communications strategy? Knowing and responding to consumer...
Independent study indicates a net present value of $7.75M for enterprises using the INFORM solution to brand their outbound phone calls LITTLE ROCK, Ark., February 9, 2022 – First Orion, a leading provider of Branded Communication solutions for businesses, today...
The Total Economic Impact of First Orion’s INFORM Branded Communication Solution What’s Inside: Enterprise-wide analysis and metrics based on a 3-year projection Net present value estimates Quotes from real First Orion clients And much...
A new year calls for a resolution (new year, new me, right?). One new year’s resolution we can all hope for is a decrease in scam calls. Scams are a nuisance everyone agrees needs to go. In our January Scam Call Trends Report, we cover the newest tactics scammers are...