Brand reputation matters and the COVID-19 pandemic has forever changed the landscape of consumer shopping behaviors. As brick-and-mortar stores adapted their practices for social distancing, consumers settled into a “new normal” of in-store pickup,...
First Orion survey reveals that while nearly half of consumers have received an increase in calls from retail businesses since the beginning of the pandemic, 84% ignore unidentified phone calls NORTH LITTLE ROCK, Ark. – March 25, 2021 – The COVID-19 pandemic has...
According to statistics, by the end of 2018, 2.5 billion people worldwide are expected to be on social media, and if growth rates stay the same, about 86% of the US population should be a part of social media by the end of this year. Social media is one of the most...