Scam Alert: Don’t Answer 877-382-4357

Have you gotten a call from this number? 877-382-4357 is actually the number for the FTC’s Consumer Response Center, so it seems like it could be a legit number, especially if you’d saved it previously. However, it’s more likely scammers using fake caller ID information to trick you into answering. The FTC has received multiple reports that scammers are spoofing their real number to make malicious calls.

Of course, that doesn’t mean that the FTC can’t be trusted. If you call 877-382-4357, you’ll still get a legitimate representative from the Consumer Response Center. Scammers are simply trying to trick you into thinking the number is legit by “spoofing” it when they call. There are tons of apps and programs that let you manipulate the caller ID to appear as whatever number you like. Their reasoning? When you google the number, you’ll see a legitimate business, even if it’s not.

If you’ve submitted a report or request to the FTC Consumer Response Center, they might call for additional information – but they won’t be calling from that number. And remember, the FTC will never ask for money or sensitive information like your Social Security number, date of birth, or bank account info. If you get a call from that number and it sounds fishy, hang up at once.

Scammers are always looking for the next number to spoof. Here’s how to stay ahead of their game:

• If you get a strange call and discover it’s from a government phone number, hang up. It’s safer to check it out at the official .gov website and then call back from the number they’ve listed there.
• Never give out or confirm sensitive information. Personal or financial info can be used against you later.
• We can’t believe we’re saying it again but…don’t wire money. Or send any using a reloadable gift card. Do you really think the FTC is going to have you pay after you report a scam to them? Not no way, not no how.
• Don’t give into pressure! Scammers want you to act quickly. Tell them you need some time to research and hang up the phone.

Don’t forget, you can always report scam calls by phone or online directly to the FTC, with OR without fake caller ID info. If it weren’t for those complaints, the FTC may never have known their own number was being spoofed. You can also report scam calls inside of the PrivacyStar app.