Scam and NuisanceUncategorized

Apple ID Users, Beware of this iTunes Scam

By April 12, 2018 No Comments

With over 760 MILLION users, iCloud is one of the most widely used storage and sync managers in the world. It was only a matter of time before scammers found a way to take advantage of that. With number spoofing and a little convincing, scammers are targeting Apple users in their latest scheme.

Number spoofing is illegal – Under the Truth in Caller ID Act, FCC rules prohibit any person or entity from transmitting misleading or inaccurate caller ID information with the intent to defraud, cause harm, or wrongly obtain anything of value. Not that scammers stick to the rules, though. They can make it look like Apple is calling you directly, so it’s more difficult to discern fact from fiction. 

Here’s how the scam goes down. You’ll get a call to your phone that looks like it’s coming directly from Apple. The caller will claim that your iCloud account has been hacked, and to fix it they’ll need payment in iTunes gift cards. Sound familiar? We’ve already investigated why scammers like payment in iTunes over cash. With the added smoke screen of a call that appears to come directly from Apple, it’s not far fetched to believe that Apple “support” would ask for that type of payment. iCloud stores a large amount of personal data and information, which could easily panic someone into forking over whatever it takes to get their information secured.

If you receive a call from someone claiming to be Apple, keep in mind that Apple will not call you directly unless you have a previously scheduled appointment. If you receive a call out of the blue, it’s likely not legitimate. They will also never ask for personal information or solicit money from you. 

If you receive this call, hang up and report it to your local law enforcement agency and the FTC immediately. You can also download PrivacyStar for iOS or Android to block known scammers for free.