In 2017, T-Mobile got proactive about blocking scam calls for its customers by rolling out Scam ID, Scam Block, and Name ID. Now that they’ve rolled out these protections to almost 50 million T-Mobile and Metro PCS customers, it’s pretty clear that people are buzzing about everyone’s new favorite sidekick: Scam Likely.
When T-Mobile flipped the switch and implemented PrivacyStar’s number database, we started following the term “Scam Likely” on Facebook, Instagram and Twitter to see what people were saying about this new feature. At first, it was met with confusion.
As people realized that they had T-Mobile to thank for their new fortune (and not a few too many $1 Long Island Iced Teas), they flooded to social media to call out the Uncarrier for this awesome new feature. Here are 10 of our favorites.
1. T-Mo is the Real MVP.
We saw countless tweets this year from people who were excited that T-Mobile was labeling scam calls for them.
2. Saving Moms and Grandmas Everywhere.
We’ve all had to serve as Tech Support over the holidays, so people were thrilled to see that someone was looking out for more susceptible targets. After all, our survey showed that over 50% of Gen X and Baby Boomers felt they were more susceptible to ID theft.
3. Can We Help?
While First Orion has a whole team of data verification specialists, we saw plenty of people willing to join the army and help validate call data! Of course, there are a few ways you can help if you’re so inclined: if a call is ever misidentified as a scam and shouldn’t be – or vice versa – you can report that info directly to T-Mobile. If you’re interested in a career in scam fighting, join our data team!
4. Kudos to our leader.
John Legere and T-Mobile go hand-in-hand, and the internet knows it. We saw dozens of replies directly to the CEO thanking him for the great idea. We can’t blame them – he loves to retweet his happy customers.
5. I love it, and I get it.
We did see a few people ponder why – if T-Mobile knows that a call is scam – can they not block it automatically? We wrote a blog post on this to shed some light on the subject, and then replied to thousands of inquiries letting them know that they could opt into blocking by dialing #662#.
6. Thanks for leading the way!
Can’t be the Uncarrier if you aren’t the innovator too. We saw plenty of people praising be that someone was being proactive about protection.
7. Tooting Our Own Horn.
Okay, guilty as charged, but we did love seeing people discover the technology behind Scam ID. Thanks to the hundreds of thousands of people who popped by our blog this year to find out exactly who “Scam Likely” was and why he was calling.
8. Either someone has weird kid names or…
As part of our year-end review of Scam Likely, we’ll be rounding up our favorite social posts dedicated to all of the creative things people have dreamed up about “Scam Likely.” The #1 thing we saw? People feeling sorry for poor Mr. Likely and his weird parents. Will 2018 be the first year someone names their baby Scam? Only time will tell.
9. Hello, you’re on air!
They say you can’t scam a scammer, but thanks to the label we saw many people trying to do just that. We have to feel a *little* sorry for the scammers on the other end, because more pranksters picked up Scam Likely calls this year just to have a little fun.
10. Customer for life.
We saw people @ T-Mobile and say they were a lifesaver, the real hero, even genius. Since our survey indicated that half of people think their carrier should be responsible for scanning and blocking these calls, it makes sense that the response to Scam ID has been so overwhelmingly positive.
Is this the first time a database has made someone fall in love? We’re gonna say yes.